OneTouche Maxtor external drive no more recognized after using Norton Ghost 2003

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Hubert Toullec (hubert.toullec_at_wanadoo.fr)
Date: 11/03/04 

Date: 3 Nov 2004 14:49:45 -0800

Please, can anybody help with the following problem.
I am using XP Pro SP1 and I have been using an external USB2/Firewire
OneTouch Maxtor 160go disk for several weeks without problem (either
on USB2 or Firewire).
Recently, I tried to make a backup of my C: partition using Norton
Ghost 2003 (build 775), but it failed and after that, I discovered
that my external drive was recognized by Windows XP only in USB 1.1.
Firewire and USB2 appear with a yellow exclamation mark in Device
manager.
I tried everything I could, following the manual instructions,
installating and reinstalling the drivers, but no luck.
I upgraded Norton Ghost 2003 to build 789 (as recommended on the
Symantec Site), but this had no effect on the problem : the drive
still does not appear when connected to USB2 or Firewire. I tried to
connect it with same cables via USB2 and FireWire on another computer
and it worked fine !

Thanks for your help

Relevant Pages

  • Re: small HDD
    ... If you haven't currently got USB2 and it's a desktop computer, a USB2 card is relatively inexpensive. ... And if he has two firewire ports then in practice there's contention at the read/write speeds and the speed at which the video is streamed from the camcorder during the Make video phase. ... that is *outside* the one used by asynchronous devices (disks, CDs, DVDs). ... A FireWire controller needs little or no control from the CPU: ...
    (uk.rec.video.digital)
  • Re: USB extension cords
    ... USB 1 or 2? ... If you try a full-bandwidth USB2 device on the maximum length of cable ... meaning system overhead for USB2 is 56%and firewire ... needs Ext2 driver support to be installed to work with win2k/XP). ...
    (uk.comp.homebuilt)
  • Re: HDR-HC5
    ... I think this point has been resolved now regarding mpeg2 being used on the ... I have not owned an HC1 nor have I used one in the standard def mode ... Regarding USB2 versus Firewire: ...
    (rec.video.desktop)
  • Re: Disco per Backup : USB o FW
    ... controlled e che blah blah blah, per un task come un backup a cosa serve ... L'unico vero valore aggiunto della Firewire era la possibilità ... boot, ma sta cosa da un po` la fa anche Usb2, Usb2 che costa peraltro ... La vera domanda è cosa Apple vuole fare con Firewire, ...
    (it.comp.macintosh)
  • Re: gigabit vs. firewire400 vs. usb2 networking
    ... Firewire is not a good idea to mix with Network. ... For USB2 transfer you need to buy a special USB2 Network Transfer Cable. ... Connecting a regular USB2 cable between to computer would probably damage ...
    (microsoft.public.windowsxp.network_web)