120 gig usb 3000LE external drive problems

From: Hayward (Hayward_at_discussions.microsoft.com)
Date: 10/29/04


Date: Fri, 29 Oct 2004 10:37:05 -0700

I have a 120 gig 3000LE external usb hard drive. This hard drive was working
on a clients computer up to Oct 21 04 with data on it. Recently this client
complained of mistakingly deleting some files.
The hard drive was brought to me to see if i could use some file retrieving
software to get back the files.

I am running XP pro srv pk2 with usb 1.0 ports. The system detects the hard
drive and adds it in the device manager. The hard drive does'nt show up in
my computer or explorer. I have searched hi and low for a solution to the
problem on this site .

According to xp there is no need to install driver as xp should have them
bundled.
i uninstalled it from the device "mangler" and reinstalled to no avail.
the system boots very slow with this device attached to the usb but i get no
errors.
The drive also shows in the safely remove hardware taskbar icon.

I have noticed other similar complaints but haven't heard of a solution that
worked.

I've been tearing my hair out over this for two day now and this person is
waiting on files.

Any help would be greatly appreciated

-- 
Hayward


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