Re: DVD-RW drive not working properly/not configured

From: Bob Knowlden (nkbob_at_comcast.net)
Date: 10/16/04 

Date: Sat, 16 Oct 2004 13:31:32 -0400

What's the error code? Is it one of these:

http://support.microsoft.com/kb/314060

"CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP"

(I believe that there are other ways to get the bad registry entries than by
uninstalling Easy CD Creator. I vaguely recall that the CD code built into
XP was licensed from Roxio, so there's some Roxio code even if you never
install any Roxio products.)

If you don't care to edit the registry manually, there are automated fixes,
such as at:

http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

I don't understand another poster's suggestion to update the driver for the
DVD. Every internal IDE CD or DVD drive that I've seen in the past decade
(Win95 on) has used the mainboard's IDE controller drivers, which are often
the default drivers provided by Microsoft. If your mainboard wants special
drivers (e. g., the Via drivers for my Athlon64 board with a Via chipset),
it'd be good to update those, but I doubt that is the root of your problem.

Good luck.

Address scrambled. Replace nkbob with bobkn.

"Ian Stewart" <IanStewart@discussions.microsoft.com> wrote in message
news:C45E8AB8-75B6-40CF-98AA-72AAE5D51980@microsoft.com...
> Windows says that my DVD burner is not working properly and/or it is not
> configured for Windows. I tried to "activate" the device through the Add
> Hardware option in Control Panel but Windows says that it was unable to
> fix
> the device. I get the same message every time and I am getting nowhere.

Relevant Pages

  • Re: Disabled Hardware and am unable to copy from CD to CD
    ... Adaptec version 4 is totally incompatible with XP as you found out. ... Then reboot and Windows should re-find and setup your CD's again. ... > CD Copier cannot find Easy CD Creator. ... > Windows has prevented these drivers from loading. ...
    (microsoft.public.windowsxp.general)
  • =?Windows-1252?Q?Re:_Dr_PC=92s_Overseas_Repair_Service?=
    ... Are all your CD or DVD drives not reading disks? ... Included is help with locating and installing drivers for motherboard ... The kit also contains instructions on how to restore your Windows ...
    (microsoft.public.windows.vista.general)
  • Re: Disabled Hardware and am unable to copy from CD to CD
    ... >> I was being confronted with all sorts of error messages ... > CD Copier cannot find Easy CD Creator. ... > Windows has prevented these drivers from loading. ...
    (microsoft.public.windowsxp.general)
  • Re: No CD/R/RW or DVD ROM drives recognised.
    ... I have searched the internet for compatable CD / DVD drivers ... windows me and installed windows xp. ... I thought about installing my windows ...
    (microsoft.public.windowsxp.hardware)
  • Re: Devices Disabled:Error message during Windows XP opening
    ... Looks like the filter drivers for the older version of Easy CD Creator ... CD Recording Software Will Cause Windows to Become Unstable" Error Message ...
    (microsoft.public.windowsxp.basics)
Loading