Re: USB Phone is Unknown Device
From: John B (spamfree_at_hotmail.con)
Date: 10/12/04
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Date: Tue, 12 Oct 2004 17:55:13 -0400
I have 4 USB ports. I have tried the phone in all of them. At present, only
one other port is in use. This is the mouse.
I have even tried removing all USB devices from the ports and removing the
USB stuff in device manager and then rebooting.
Once I plug in the phone again though, it is still detected as an unknown
device.
I have not tried using a hub because I do not have one. All the USB ports
are powered though.
I may have to give up and return the phone. It is of no use to me at
present.
"Yves Leclerc" <yleclercNOSPAM@maysys.com> wrote in message
news:#jMp8QJsEHA.2732@TK2MSFTNGP09.phx.gbl...
> How many motherboard based USB ports do you have?
>
> Do all the USB ports have a device connected to the port, when you connect
> the USB phone?
>
> Have you tried to connect the phone to a USB hub? Self powered hub or USB
> powered hub?
>
> Y.
>
> "John B" <spamfree@hotmail.con> wrote in message
> news:416c0fca$1_4@127.0.0.1...
> >I have a VoipVoice Cyberphone K USB Phone but I cannot get my PC to
detect
> > it. I have many other USB devices which are working fine. The manual
says
> > that it should be autodetected and no additional driver is necessary. It
> > always comes up as an unknown device though and cannot be used.
> >
> > I have tried the following:
> >
> > * tried on friends PC with XP Home and it is autodetected fine. - It
does
> > not appear to be a problem with the phone itself.
> >
> > * booted in safemode and removed all usb stuff. redetected as unknown
> > device.
> >
> > * removed registry setting manually
> > HKLM\system\currentcontrolset\enum\usb\Vid_0000&Pid_0000 which is the
key
> > which says unknown device beneath it.
> >
> > * tried all USB ports on both front and back panels.
> >
> >
> > I have a Shuttle PC with Nvidia on-board audio. Could this be
> > interferring?
> >
> > CAN ANYONE HELP ME PLEASE !!!!!
> >
> > Thanks
> >
> > John
> >
> >
> >
> >
> >
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