Re: USB audio
From: Peter (Peter_at_discussions.microsoft.com)
Date: 10/11/04
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Date: Mon, 11 Oct 2004 04:57:02 -0700
Hi,
In this case, I would suggest you to disconnect any USB devices from the PC
including USB mice and keyboard (use PS/2 at this time). Then reboot the PC
in safe mode and login as administrator.
Go to device manager, double click the Universal serial Bus Controllers.
Right click on the XXX PCI to USB Open Host Controllers and click uninstall.
If you see XXX PCI to USB Enhanced Host controllers (this controller is for
USB2.0), uninstall it as well.
Reboot the PC, windows should found new hardwares and install the proper
drivers.
Go to device manager to ensure the Universal Serial BUs Controllers are
reinstalled and working properly.
Re-connect the USB devices each at one time to ensure each one is working
properly before connect the other devices. Try re-install the webcam drivers
in this way.
Hope it helps.
Peter
"Gerry Shannon" wrote:
> Hi Peter,
>
> Thanks. I did follow the instructions exactly as Logitech describes. It
> seems to me that it is a Windows XP SP2 specific issue because I have
> several USB audio devices and none of them work with my XP system. At work
> they are fine on my ME machine. Unfortunately, I don't want to chat at work
> :D
>
> What I think I need is a way to get XP to install the default USB audio
> drivers somehow.
>
> None of the devices I have, except the Webcam, came with a CD. They claim
> that they are 100% Windows XP compatible and don't require a specific
> driver.
>
> "Peter" <Peter@discussions.microsoft.com> wrote in message
> news:615EE260-4E50-46C7-928F-607CAAF2DF40@microsoft.com...
> > Hi,
> >
> > Have you strictly follow the instructions for how to install the webcam
> > drivers?
> >
> > Try as follows:
> >
> > 1. Download the latest XP compatible drivers from logitech.com and save it
> > to a specific folder.
> >
> > http://www.logitech.com/index.cfm/downloads/software/HK/EN,CRID=322,contentid=6023
> >
> > 2. go to add or remove program to remove the webcam drivers, after the
> > driver is removed, disconnect the webcam and then reboot the PC.
> >
> > 3. Check to ensure you have installed Direct X 9.0 or above before install
> > the new webcam drivers.
> >
> > 4. Temporary disable the antivirus software and then run the downloaded
> > drivers.
> > Connect the webcam when prompted. Follow the prompt top complete the
> > installation. You may need to reboot the PC to complete the installation.
> >
> > 5. Install other applications from the webcam CD.
> >
> > Refer to logitech.com for support if you have further queries.
> > http://www.logitech.com/index.cfm/support/products/document/HK/EN,CRID=322,contentid=4705#2
> >
> > Hope it helps.
> >
> > Peter
> >
> >
> >
> >
> >
> >
> > "Gerry Shannon" wrote:
> >
> >
> >
> >> Windows XP doesn't seem to be able to support USB speakers and
> >> microphones
> >> on my system. I have a Logitech 4000 Pro Webcam with mic. The Webcam
> >> works
> >> but Windows can't install a driver for the mic. I recently bought a USB
> >> headset and Windows can't install that either.
> >>
> >> I have a generic system:
> >>
> >> Windows XP SP 2
> >> Intel P4-1.5 GHz
> >> 512 MB memory.
> >>
> >> Any help would be greatly appreciated.
> >>
> >> PS: (The mic used to work)
> >>
> >>
>
>
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