Re: Installing ADSL Driver for BT Voyager100 USB Modem/AOL

From: maurice (maurice.1d5w0y_at_pcbanter.net)
Date: 09/25/04 

Date: Sat, 25 Sep 2004 17:28:56 +0100

I have exactly the same problem
did you manage to sort it Martin?

Martin Brogan Wrote:
> Dear All,
>
> I presently run Windows XP HE & have recently installed
> SP1a, I have purchased AOL Broadband using a BT enabled
> ADSL telephone line.
> My ADSL package comes with thethe BT Voyager 100 USB ADSL
> Modem. My problem is that I cannot load the drivers for
> this modem, as I keep getting the following error message.
>
> ERROR LOADING NEWDEV.dll
>
> I have tried to use the drivers sytem Doctor 100 & run
> the setup.exe file. I then get another error message box,
>
> GsiInst.exe - Entry point not found
> The procedure entry point CM_Get_Child_Ex could not be
> located in the dynamic link library SETUPAPI.dll.
>
> I have searched my hard drives and recovery disc for
> these files and can only locate the SETUPAPI.dll file.
> The other files are not found on my hard drive or
> recovery disc.
>
> AOL have tried to sort the problem with e-mailing me new
> drivers for the modem, but the same error messages keep
> appearing. AOL also suggested as a last resort, that I
> try reinstalling the operating system, but I am reluctant
> to do so because the files that are listed as missing do
> not appear in my hard drive or recovery disc.
>
> I have run the windows sfc\scannow utility from the c:\
> and everything is fine, I have also used Norton Utilities
> windoctor, system doctor & utilities doctor and
> everything is fine.
>
> Has anyone encountered this problem with trying to
> install AOL Broadband using a BT line, is there a problem
> with their software? I could sure do with some helpful
> advice on how to sort out my problem as I am fed up
> trying to install this type of software in safe mode (as
> directed by AOL).
>
> Kind regards to all
>
> Martin Brogan 

-- 
maurice

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