can't read any removable drives - problem solved

From: ch (anonymous_at_discussions.microsoft.com)
Date: 09/21/04 

Date: Mon, 20 Sep 2004 18:15:09 -0700

Finally found the solution to the problem. There is some
unfortunate (for me) interaction between Norton AntiVirus
and Ahead Software's InCD that causes removable drives to
become inaccessible. Symantec has a knowledge base
article that describes the steps to undo the mess. To
find the article, go to Symantec.com / Support and search
their Knowledge Base for "Drive <x:> is not accessible.
Incorrect function". Read the article and follow the
recommended repair steps closely. Symantec recommends
getting latest updates for Nero and InCD from ahead.com.
I downloaded (from ahead.com) the InCD-CleanTool program
and used it to completely wipe InCD off my computer.

>-----Original Message-----
>Computer with XP Home Edition has stopped reading any
>removable drives, including USB flash drives and the
CDRW
>drive. Symptoms on CDRW are that disk spins up but
>Windows Explorer never lists a drive label and states
>that disk contents are 0 bytes and 0 files. Symptoms on
>USB flash drives are that I get a message that the disk
>is not formatted. Flash drives and CD disks work OK on
>other computers. There are no other indications that
>something is "wrong". Other USB devices such as scanner
>and printer work OK. In Device Manager there are no
>yellow or red warning flags. I have uninstalled and
then
>re-installed drivers for USB hubs and for CD-drive. I
>did a Windows XP Repair installation - did not fix the
>problem. Since I was able to boot to the XP CD in order
>to do the Repair installation, that means that the
>computer and CD drive work - it's the XP O/S that has
>screwed up. What else can I do to fix this problem?
>.
>

Relevant Pages

  • Re: CD Burner Drive
    ... > Oh, sorry, forgot to mention that I'm using Nero and/or InCD. ... Can't you just drag and drop using InCD? ... >>> I have had the computer for more than a year and I got the drives with ... >>> to a disk and it worked. ...
    (microsoft.public.windowsxp.perform_maintain)
  • Re: unable to format sata rw dvd with incd
    ... you> must insert a prewritten dvd first, ... InCD can be used to format most DVDRW medias. ... and/or using different CD/DVD drives? ...
    (microsoft.public.windowsxp.hardware)
  • Re: CD in CD player not recognized.
    ... I had trouble like this when I installed the Roxio plug in for Audible. ... Nero InCD was on my system and I removed it, ... >> it try uninstalling InCD to see what happens. ... >>> removable hard drives and I replace the XP drive with a dirve running ...
    (microsoft.public.windowsxp.hardware)
  • Re: Cannot change drive names
    ... other hard drives and removable drives (CF card reader, ... Removable Drives, cameras, flash disks, etc. are not permanently ... Removable Disk ...
    (microsoft.public.windowsxp.customize)
  • Re: CD Burning
    ... I've done a firmware upgrade too, ... Some older CD drives can only handle CD R 's is your capable of more?? ... CD RW formatted with INCD ??? ... You may have to upgrade Nero to work with XP. ...
    (microsoft.public.windowsxp.perform_maintain)