Re: New Hardware Device Problem

anonymous_at_discussions.microsoft.com
Date: 09/16/04


Date: Thu, 16 Sep 2004 13:00:57 -0700

Thanks, Nathan for the prior suggestions (9/12). I really
appreciate it.
I Ran my original Dell Resource CD to install System
Drivers (Intel 800 Series, Rev A06) as well as two
download installs for Intel 800 series (from Dell=R69250
for Ver A06NB and from Intel= infinst_enu). How do I
tell the current version of my Intel drivers that get
installed on my computer and where to find them listed?

>From the search utility I found in Windows, a chipset
file is created each time driver are installed. Within
the file it shows:
.19=skipping update storage driver
20=Found Device ID 24CD
21=Successful Install
Is this important? Why would it skip this driver?

Trying to update the drivers from Device Manager still
does not find software for my devices (4) with yellow
question marks.

This problem is driving me nuts! I do not want to
reformat and install the OS again! Please help!

>-----Original Message-----
>I am having a similar problem that DonM has except mine
is that my BenQ M310
>wireless optical mouse does not show up in the
notification area when the
>receiver is connected to the USB port. In device
manager I also get the
>same yellow question mark DonM refered to. It shows up
in the "other
>devices" heading as an unrecognized device.
>
>I had the same scenario happen today when I tried to use
my USB flashdirve
>but was able to get it to show up by reinstalling the
Windows driver from
>device manager. My system is a new Velocity Micro B50
notebook running a
>Pentium M and 855PM chipset (centrino). Would I need to
update drivers from
>Intel, or from MS?
>I called BenQ, they think it is a defective mouse. I am
not convinced it is
>at this point. Whom should I call next, MS, Velocity
Micro, or BenQ again?
>
>I installed SP2 before trying any of this, so don't know
its influence, if
>any.
>
>many thanks,
>Derick
>
>
>.
>



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