Re: XP does not recognize scanner
From: Cari \(MS-MVP\) (Newsgroups1_at_coribright.com)
Date: 09/07/04
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Date: Tue, 7 Sep 2004 11:53:35 -0700
Is it a USB scanner....? Have you ensured your USB ports work fine with
other USB devices?
-- Cari (MS-MVP Printing, Imaging & Hardware) www.coribright.com "Cal C" <Cal C@discussions.microsoft.com> wrote in message news:D707B10F-A626-4182-99A5-9BCB15BDB669@microsoft.com... >I did early on and it works fine. > > "Cari (MS-MVP)" wrote: > >> Find a friend with a computer and ask if you can try installing it on >> their >> PC. If it won't install on theirs either, suspect the scanner has died. >> -- >> Cari (MS-MVP Printing, Imaging & Hardware) >> www.coribright.com >> >> <anonymous@discussions.microsoft.com> wrote in message >> news:6bda01c49424$786401d0$a601280a@phx.gbl... >> > Yes, in fact, troubleshot every avenue with HP and they >> > say it's the operating system. This scanner has not >> > worked since I upgraded from ME. Had other issues early >> > on after upgrade so have used up all freebie assistance >> > from Microsoft. I have also reinstalled the XP operating >> > system. The actual message is: Sorry, scanner could not >> > be initialized (Scanner not found. >> >>-----Original Message----- >> >>Did you get the updates as well as the drivers from the >> > HP website at: >> >>http://h10025.www1.hp.com/ewfrf/wc/softwareList? >> > product=57854&lang=en&cc=us&lc=en&dlc=en&os=228 >> >>-- >> >>Cari (MS-MVP Windows Client - Printing, Imaging & >> > Hardware) >> >>www.coribright.com >> >> >> >>"Cal C" <anonymous@discussions.microsoft.com> wrote in >> > message >> >>news:0d8001c48ba7$5c1de980$a601280a@phx.gbl... >> >>> HP 2200c scanner works on other pc's with XP, using >> > same >> >>> software and cables. Other devices run fine on either >> > usb >> >>> port. Have switched cables, reinstalled software and >> >>> latest drivers are installed. Would appreciate any >> >>> help. >> >> >> >> >> >>. >> >> >> >> >>
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