Re: XP does not recognize scanner

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Cari \(MS-MVP\) (Newsgroups1_at_coribright.com)
Date: 09/07/04


Date: Tue, 7 Sep 2004 11:53:35 -0700

Is it a USB scanner....? Have you ensured your USB ports work fine with
other USB devices?

-- 
Cari (MS-MVP Printing, Imaging & Hardware)
www.coribright.com
"Cal C" <Cal C@discussions.microsoft.com> wrote in message 
news:D707B10F-A626-4182-99A5-9BCB15BDB669@microsoft.com...
>I did early on and it works fine.
>
> "Cari (MS-MVP)" wrote:
>
>> Find a friend with a computer and ask if you can try installing it on 
>> their
>> PC.  If it won't install on theirs either, suspect the scanner has died.
>> -- 
>> Cari (MS-MVP Printing, Imaging & Hardware)
>> www.coribright.com
>>
>> <anonymous@discussions.microsoft.com> wrote in message
>> news:6bda01c49424$786401d0$a601280a@phx.gbl...
>> > Yes, in fact, troubleshot every avenue with HP and they
>> > say it's the operating system.  This scanner has not
>> > worked since I upgraded from ME.  Had other issues early
>> > on after upgrade so have used up all freebie assistance
>> > from Microsoft.  I have also reinstalled the XP operating
>> > system.  The actual message is: Sorry, scanner could not
>> > be initialized (Scanner not found.
>> >>-----Original Message-----
>> >>Did you get the updates as well as the drivers from the
>> > HP website at:
>> >>http://h10025.www1.hp.com/ewfrf/wc/softwareList?
>> > product=57854&lang=en&cc=us&lc=en&dlc=en&os=228
>> >>-- 
>> >>Cari (MS-MVP Windows Client - Printing, Imaging &
>> > Hardware)
>> >>www.coribright.com
>> >>
>> >>"Cal C" <anonymous@discussions.microsoft.com> wrote in
>> > message
>> >>news:0d8001c48ba7$5c1de980$a601280a@phx.gbl...
>> >>> HP 2200c scanner works on other pc's with XP, using
>> > same
>> >>> software and cables. Other devices run fine on either
>> > usb
>> >>> port. Have switched cables, reinstalled software and
>> >>> latest drivers are installed.  Would appreciate any
>> >>> help.
>> >>
>> >>
>> >>.
>> >>
>>
>>
>> 


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