Re: USB Mass Storage Problems

anonymous_at_discussions.microsoft.com
Date: 08/24/04 

Date: Tue, 24 Aug 2004 05:56:45 -0700

With this I get a little further in that the device is
now recognized as a USB Mass Storage Device instead of an
Unknown Device. However the device still shows in the
MSINFO32 as a problematic device with the message "this
device cann not start".

I tried updating the usbstor.sys file however nothing
improved.

Any other clues

Rob

>-----Original Message-----
>Try this:
>
>Click Start-Run-Type regedit and click OK. Now expand to
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Enum\USB
>
>Find and delete the folder starting with Vid_Xxxx that
contains the
>problematic flash drive. Make sure the drive is
disconnected when you
>delete this key. Reboot after you have deleted it and
then plug it in.
> It should work after that ;)
>
>----
>Nathan McNulty
>
>
>Rob wrote:
>> USB Flash disk will not work on my PC (ot works on
other
>> PC's). When I plug in the USB flash disk, the device
>> appears in the list but is not operational (code 10).
>> When I go to MSINF032 and look under the Problem
Devices,
>> I see the "USB Mass Storage Device" with correct VID &
>> PID however there is an error message "This device
cannot
>> start".
>>
>> I've tried removing this device from Device Mgr and re-
>> installing it all with no different results.
>>
>> Is there some service that must be running for these
>> devices to be automatically configured? Is there a way
to
>> reload the appropriate drivers.
>.
>

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