Re: USB mouse problem
From: Nathan McNulty (nospam_at_msn.com)
Date: 08/11/04
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Date: Wed, 11 Aug 2004 12:52:15 -0700
Glad to hear that fixed it. Thank you for your support. There are many
great people here, especially the MVP's who try to help others. You are
welcome to stick around in the newsgroups as every day is a learning
experience :)
Have fun with your nice little lappy ;)
---- Nathan McNulty anonymous@discussions.microsoft.com wrote: > It works!! Thank you so much, i wish there were more > people in the world like you, willing to help out a > complete stranger with a problem they barely understand. > Thank you very very much, > Matt Clarkson > > >>-----Original Message----- >>That's a nice looking little laptop. Anyways, here are > > the latest > >>drivers/BIOS updates for your laptop: >>http://support.gateway.com/support/drivers/search.asp? > > st=pn¶m=3501731 > >>You can try the chipset drivers under Other Downloads and > > see if that > >>helps at all. >> >>---- >>Nathan McNulty >> >> >>Matt C wrote: >> >>>The laptop in question is a Gateway M675. As far as the >>>USB port stopping altogether, other USB products are >>>recognized and work with the computer (i.e. my printer >>>and flash media) and i have tried the mouse in all the >>>USB ports on the computer with the same result. I know >>>that the mouse works because i have plugged it into my >>>room mates computer and it functioned properly > > instantly, > >>>i also tried using my room mates USB mouse on my > > computer > >>>and achieved the same results as with the first mouse. > > As > >>>for PS/2, there are no PS/2 ports on the laptop. > > Perhaps > >>>it has something to do with the chipset drivers you > > spoke > >>>of, I'm not terribly proficent with computers so if you >>>could explain what that means or give me instruction i >>>would appreciate it. >>>Thank you for your help so far >>> >>> >>>>-----Original Message----- >>>>If you have done a clean install, the problem was not > > an > >>>update as your >>> >>> >>>>new installation would not have the update yet. What > > is > >>>the make and >>> >>> >>>>model of the laptop. You may need to update the chipset >>> >>>drivers further >>> >>> >>>>than what you currently have. It is also possible that >>> >>>the USB Port in >>> >>> >>>>question may just have stopped working. Does the mouse >>> >>>work in any >>> >>> >>>>other USB Ports? Do you have a PS/2 port on the > > laptop? > >>>Did your mouse >>> >>> >>>>come with a PS/2 to USB Convertor? >>>> >>>>---- >>>>Nathan McNulty >>>> >>>> >>>>Matt C wrote: >>>> >>>> >>>>>I have an odd problem occuring with my USB ports, I >>>>>installed a print driver update (from MS updates page) >>>>>and as soon as i did that my computer will no longer >>>>>recognize my USB mouse. I have tested the mouse on >>>>>another computer and it still works, but when i plug >>> >>>it >>> >>> >>>>>into the computer in question it gives me the "USB >>> >>>device >>> >>> >>>>>not recognized" error. I have tried it with other USB >>>>>mice and they create the same error message. >>>>>It is a laptop so USB is the only way to connect a >>> >>>mouse. >>> >>> >>>>>I have even gone so far as to completly reformat the >>> >>>HD >>> >>> >>>>>and reinstall Windows all together(as well as >>> >>>reinstalled >>> >>> >>>>>all the drivers) but the mouse still won't work. Any >>> >>>help >>> >>> >>>>>would be most appreciated. >>>>>Thanks In Advance >>>>> >>>> >>>>. >>>> >> >>. > >>
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