Re: Need Help...
From: Nathan McNulty (nospam_at_msn.com)
Date: 08/08/04
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Date: Sun, 08 Aug 2004 03:08:21 -0700
Art wrote:
>>>Mystery wrote:
>>>
>>>>I am having a problem trying to download my windows
>>>>updates. My computer rejects every time, so I have lots
>>>>of updates pending. Does anyone have any suggestions how
>>>>I could rectify this please? If so contact me at
>>>>here_comes_the_irish@hotmail.com
>>>>
>>>>Thanks for your time and effort
>>>>
>>>>Mystery :-)
>
>
>
>>"Nathan McNulty" responded:
>>
>>
>>>Well, first off, I would suggest posting in the right newsgroup. Second
>>>I would suggest providing the error code or what it says. Just saying
>>>it rejects every time doesn't help very much. Is this happening with
>>>Automatic Updates or Windows Update at
>
> http://windowsupdate.microsoft.com/ ?
>
>>>Try this newsgroup instead: microsoft.public.windowsupdate
>>>----
>>>Nathan McNulty
>
>
> "Louise" <Louise@discussions.microsoft.com> wrote in message
> news:B39D6B67-2FD7-4F6A-B19F-F30A10346F70@microsoft.com...
>
>>Nathan your very hard on the mystery guy, guess he's just learning like
>>myself! give us a break!
>
>
> Louise:
> There was nothing terribly wrong in Nathan McNulty's response to the OP. He
> pointed out that the poster might be better served by directing his query to
> a newsgroup that specializes in the area of interest raised by the poster.
> More importantly, Nathan encouraged the poster to supply additional
> pertinent information relative to his query so that intelligent and
> meaningful responses could be made to him. How many times a day do we see in
> this newsgroup and others queries such as the following:
> "I powered up my computer and all I get is a black screen. What am I to do?"
> "XP doesn't recognize my CD-ROM. Hellllp!"
> "I just installed a new hard drive and it's not seen in XP. Can anyone help
> me?"
> etc., etc.
>
> It seems to me that a poster making a plea for help has a responsibility to
> provide a reasonable amount of background information concerning his or her
> problem so that the good folks responding to the query have a clear
> understanding of the poster's problem and thus can provide assistance to the
> poster that will be useful and practical to him or her. Merely stating a
> problem without giving the necessary details concerning the problem and what
> actions the person posing the problem has taken benefits neither the poster
> seeking help nor the responder(s) trying to help him or her.
>
> I think this was the constructive intent of Nathan's response to the OP.
> Were I editing Nathan's response I might have deleted the first three words
> of his response. But aside from that trivial change I do not see where
> Nathan's response was out-of-line or unhelpful to the OP. Indeed, from my
> cursory
> reading of this newsgroup, I get the impression Nathan McNulty frequently
> responds to posters seeking help and is quite generous of his time and
> decidedly forthcoming in his responses.
>
> Art
>
>
Thanks Art. I do admit the wording was a bit off, and see how it could
come across harsh. Didn't intend it to be that way as you mentioned :)
I love helping out in the newsgroups, but I do wish there were a few
changes such as a Pinned Topic at the top (could Post Date, but don't
want to get in trouble) that would say Read Me First and explain how to
make a post :)
I noticed you rearranged the posts, so I'll follow order ;)
---- Nathan McNulty
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