Re: ATI All-In-Wonder and new hardware...

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Nathan McNulty (nospam_at_msn.com)
Date: 08/08/04 

Date: Sun, 08 Aug 2004 03:02:26 -0700

Three things. First, update your computer fully at
http://windowsupdate.microsoft.com . Second, update DirectX to 9.0c (not
on Windows Update yet) from http://www.microsoft.com/directx . Finally,
Update the ATI Graphics Card drivers from
http://www.ati.com/home/online/CatalystXPdriver.html . 

----
Nathan McNulty
Zack wrote:
> Hello all,
> 
> Recently I installed an Asus P4S800D-E Deluxe with a P4 
> 3.0E (hyper-threaded).  Since that time, my ATI All-In-
> Wonder 7500 video card has been malfunctioning.  Three or 
> more times per Windows session, the screen goes black, 
> then comes back garbled, then goes black again, and 
> finally comes back to normal.  It then displays a message 
> stating that "VPU Recover has reset your graphics 
> accelerator as it was no longer responding to graphics 
> driver commands."  After three to five of these instances, 
> the garbled screen will come back twice in a row, then 
> when it returns to normal, I get the above error, along 
> with one telling me that it was unable to reset hardware 
> rendering, and has switched to software rendering mode, 
> and that it will only change back after the computer is 
> restarted.
> 
> The error occurs when a window is scrolled.  It could be 
> any window at all, it doesn't seem to be picky.  In the 
> course of writing this message, the act of advancing the 
> text to the next line caused the error.  From time to 
> time, the error will actually lock the entire computer up, 
> and either freeze completely or dump me into a stop 
> error.  I don't always get an message from Windows when I 
> restart, but when I do, it always has something to do with 
> a video driver.  I remember once that the drawing engine 
> stopped responding, and once that it got stuck in an 
> infinite loop.
> 
> I've contacted ATI by email twice about the matter, but 
> have yet to receive a response.  I have no way of calling 
> them, as the only number they provide is Canadian.  In my 
> searches of the ATI website, I noticed that there had been 
> an issue with the TV tuner on their cards and hyper-
> threaded processors, but this seemed only to cause trouble 
> when the TV tuner was being used.
> 
> I've updated all the drivers for my video card and 
> motherboard, have used Windows Update to download all of 
> Microsoft's patches, and have searched both sites for 
> issues similar to mine, but to no avail.
> 
> I am desperate for a solution to my problems!

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