Re: Cable Modem
From: Budget Print Center (budget(nospam)print_at_1usa.net)
Date: 08/03/04
- Next message: Bob I: "Re: Flash VGA BIOS"
- Previous message: Budget Print Center: "Re: Cable Modem"
- In reply to: Budget Print Center: "Re: Cable Modem"
- Next in thread: w_tom: "Re: Cable Modem"
- Messages sorted by: [ date ] [ thread ]
Date: Tue, 3 Aug 2004 13:49:24 -0400
btw, these guys are notorious for steamrolling "ignorant" consumers. if
management gives you no satisfaction, politely inform them that your next
call will be the better business bureau.they will jump or call your bluff.
the bbb will at least get a formal complaint filed if not help you get a new
modem if its blown.
-- "Display tolerance & kindness to those with less knowledge than you because there is ALWAYS someone with more" "Budget Print Center" <budget(nospam)print@1usa.net> wrote in message news:%23I6jgBYeEHA.3680@TK2MSFTNGP11.phx.gbl... > the cable company admit anything at all? lol. any damage done? call > management and explain what happened.. be persistent and polite and they > will repair or replace damaged equipment. data loss... you gotta protect > yourself. any work being done to anything connected to your computer, it's a > safer route to logoff, shutdown and unplug. > > -- > "Display tolerance & kindness to those with less > knowledge than you because there is ALWAYS > someone with more" > > > "Filly" <Filly@discussions.microsoft.com> wrote in message > news:C55B5235-B0E5-4B9A-B5B5-F3BDCEEBA929@microsoft.com... > > Hello Alvin > > > > My cable modem was working fine for the last 3 years as was my PC my modem > and PC are working fine after the event. > > > > Although the cable company didn't physically touch my pc the signal they > interupted comes into my pc via the modem - that signal was interupted i > estimate 30 times in less than a minute and my PC crashes it just seems to > much of a coincidence. > > > > Thanks > > > > "Alvin Brown" wrote: > > > > > Hello > > > > > > Well the question is, prior to them working on the line, were > > > you able to connect to the internet. yes or No. Also once they > > > completed the work, has your line been back up since. To some > > > degree their right since they never touched your pc or modem > > > they can say that, but check and make sure that your line > > > is up and working first. > > > > > > Alvin > > > > > > > > > Filly wrote: > > > > > > > My cable company had reason to work on my cable and advised me they > would have to splice the cable. I was informed there was no reason to turn > my computer off. > > > > > > > > Whilst the work was being done i could hear my computer making that > pinging noise it makes when it finds a new connection / hardware i estimate > it must have pinged about thirty times in the space of a minute. > > > > > > > > When the work was done i was asked to test my modem. I informed them > it wasn't working and advised to reboot my computer. This brought up the > blue screen with an error message "System failure due to recently installed > hardware" > > > > > > > > The engineer tried everything to get the computer going and as a last > resort reinstalled windows - problem fixed. > > > > > > > > The cable company are now saying it was nothing to do with them and as > they physically didn't touch the modem it can't have been them that caused > the problem and have washed their hands of the situation. > > > > > > > > I dont have enough technical knowledge to come back at them but to me > it's obvious they caused the problem. Can anybody out there offer any help > as to what might have happened - I'm thnking some kind of short ??????? > > > > > > > >
- Next message: Bob I: "Re: Flash VGA BIOS"
- Previous message: Budget Print Center: "Re: Cable Modem"
- In reply to: Budget Print Center: "Re: Cable Modem"
- Next in thread: w_tom: "Re: Cable Modem"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
