RE: Device Driver Not Recognized on Install
From: Benjamin (dragonswork_at_hotmail.com)
Date: 07/28/04
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Date: Tue, 27 Jul 2004 18:58:38 -0700
System restore was disabled on the computer involved.
All windows updates have already been completed.
Is there a method of removing the incorrect files?
>-----Original Message-----
>Were you advised to use System restore and choose a
checkpoint prior to the first attempt to load these
devices?
>
>I would start there, follow up with updating the Windows
system [Windows Update] and choose any relevant updates
for the Hardware configuration you have.
>
>Then attempt to install one of these devices, if it
fails call Linksys again.
>
>Again, do not use any non-compliant software from
Linksys as it only invites problems. You'll load up
wrong dll's etc.
>
>"Benjamin" wrote:
>
>> I am installing linksys hardware, but I have called
them
>> and run through their technical support and they have
>> come to the conclusion that the following issue is
>> software/OS related rather than device related.
>>
>> Please help me in any way possible - I have been
owrking
>> on this issue for 3 days with nothing yet but failure -
>> Thank You in advance!
>>
>> Hardware/Software involved:
>> WinXP Pro
>> WUSB11 v3.0 Linksys wireless Adapter (NOT ABLE TO
INSTALL)
>> WMP54G Linksys Wireless PCI Adapter (NOT ABLE TO
INSTALL)
>> CNET Ethernet PCI Adapter (INSTALLED)
>>
>> The two wireless adapters work great on other
computers,
>> but on this one I am having trouble.
>>
>> Since they have been installed/uninstalled frequently,
>> here is something I have noticed in the device manager:
>>
>> There are "Packet Scheduler Miniport" Listings that
only
>> show up if I show the hidden items in the device
>> manager. The actual hardware listing is gone, but
these
>> listing still remain. I believe this is a symptom of
>> whatever the problem is.
>>
>> I have used the linksys install utility that you are
not
>> supposed to use on XP, in an attempt to get around the
>> problem with it not recognizing the drivers for the
>> hardware, but it installed a WLAN monitor and the
driver
>> independant of the actual hardware - the hardware
would
>> still be listed as unknown.
>>
>> I have only tried one wireless adapter at a time, and
I
>> have also tried switching PCI slots and USB ports
>> depending on which adapter I'm trying to use.
>>
>> I have uninstalled the WLAN monitor, as XP does not
need
>> it. However, There are the several listing of the
packet
>> scheduler miniports left in device manager, which lead
me
>> to believe that there are files left behind or
registry
>> entries somewhere I need to remove.
>>
>> I am using the most recent and the correct drivers,
and
>> the devices work properly on my other machines. I
have
>> tried the whole rebooting/uninstalling the hardware on
>> the list, ETC, but it all ends in the same problem.
>>
>> When I attempt to uninstall the packet scheduler
>> miniports, I recieve the following error message:
>>
>> ---------------------------
>> Device Manager
>> ---------------------------
>> Failed to uninstall the device. The device may be
>> required to boot up the computer.
>> ---------------------------
>> OK
>> ---------------------------
>>
>> I have attempted to disable these listings, and
uninstall
>> on the next boot or in safe mode, but this also fails.
>>
>> Thank You again in advance for your help, and I hope
to
>> hear from you all soon! Please if you do not know the
>> solution, please forward me to a place that would hold
>> the answers, or a place I should be posting in that I
>> would probably get an answer from.
>>
>> THANK YOU THANK YOU THANK YOU!
>>
>> Benjamin
>>
>.
>
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