Video board problem

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Alan Drennan (alan.drennan_at_sbcglobal.net)
Date: 07/27/04


Date: Tue, 27 Jul 2004 06:42:25 -0500

I posted this in 'general' but haven't received a response yet.

I am installing a new video board in an older computer that was equipped
with on board video. I followed the mfg. instructions, went to control
panel, disabled onboard video, shut down machine, installed board,
restarted, Windows XP Pro SP1 sees new hardware, installs driver and says
ready to go. I right click screen, open property page, change resolution,
hit accept and instant crash. Can not reboot with driver for new board
loaded, have to go to safe mode and uninstall new board then reboot. Have
loaded older and newer drivers for new board, exact same results. While in
safe mode, can right click screen, open property, select settings, choose
advanced, choose adapter, select list all modes and pick any setting and
apply it and the system accepts and is stable, so I think the board is OK.
Called the mfg. tech support hot line. They of course pronounce Windows as
the evil doer, saying the onboard video must still be trying to
operate\interfere with new board. Have checked BIOS setup and it says that
onboard video is disabled. Renamed the onboard driver files, so they
couldn't be loaded, but XP just whipped up some new one out from a cab file
or somewhere. I notice that after reboot, XP says it found new hardware
twice, once as VGA controller and once as my new board name, so it may be
loading both devices even though it says the onboard is disabled. I tried
to disable AND uninstall the onboard device in safe mode and XP figured for
sure that I really meant for it to enable and install the onboard at the
first opportunity. Is there a registry setting or other technique for
stopping XP from resurrecting unwanted devices that can not be removed? Any
other suggestions?

Thank you,

Alan in Dallas



Relevant Pages

  • XP a little too helpful
    ... I am installing a new video board in an older computer that was equipped ... panel, disabled onboard video, shut down machine, installed board, ... have to go to safe mode and uninstall new board then reboot. ...
    (microsoft.public.windowsxp.general)
  • Re: Video board problem
    ... >> I am installing a new video board in an older computer that was equipped ... >> with on board video. ... >> panel, disabled onboard video, shut down machine, installed board, ... have to go to safe mode and uninstall new board then reboot. ...
    (microsoft.public.windowsxp.hardware)
  • Re: Video board problem
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    (microsoft.public.windowsxp.hardware)
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