Re: Systen find Phantom Hardware

From: Nathan McNulty (nospam_at_msn.com)
Date: 07/26/04


Date: Mon, 26 Jul 2004 01:43:21 -0700

My DSL Modem offers both USB and Ethernet. USB has acted weird and
shuts off occasionally, but I've never had problems with a network
cable. I feel that the network cable is just a better method since
Windows doesn't have to "install" the device and can't directly control
it if it is plugged in through a network cable.

Here is where you would look in the BIOS to figure out what is going on
for USB. Open Regedit and navigate to:
HKLM-System-CurrentControlSet-Enum-USB
HKLM-System-CurrentControlSet-Enum-PCI

Check under each of the VID_Xxx (USB) and VEN_Xxx (PCI) and find which
ones are causing you the problems. Now delete the folder that starts
with Vid_Xxx (or VEN_Xxxx) that contains your Modem or anything that is
causing the problem under it. Reboot and see if that installs it and
fixes the problem.

----
Nathan McNulty
anonymous@discussions.microsoft.com wrote:
> Thanks for the response.  I would like to keep my modem 
> connection as a backup and it's free.  It isn't this modem 
> that is causing the problem; it's the prior modem, which 
> has been removed.  I wasn't getting the message until I 
> disconnected the Ethernet cable.  Incidentally, the second 
> piece of hardware it finds is not PCTEL communications 
> controller as I stated in my post, but rather PCI Simple 
> Communications Controller.  I'm curious as to why you feel 
> the Ethernet connection is better than the USB connection 
> to my cable modem.  Also the USB driver is the one that 
> came with the modem just about a month ago.
> 
> I don't mind dabbling with the Registry, if you can point 
> me in the right direction.  However, I'm still confused as 
> to what it is finding to cause the messages and why it's 
> finding them now.  I'm interested in this on a more 
> theoretical level than practical. Thanks again.
> Loris
> 
> 
> 
>>-----Original Message-----
>>Sounds like it is finding your Router.  First off, I 
> 
> recommend using an 
> 
>>ethernet cable for your connection. Second, if there is 
> 
> no need for your 
> 
>>dialup modem anymore, remove it or have it removed.  
> 
> Thirdly, you may 
> 
>>need to edit the registry to get this message removed if 
> 
> you don't want 
> 
>>to use an ethernet cable.  I can suggest how to do this, 
> 
> but most people 
> 
>>shouldn't dabble in their registry.  Finally, you can try 
> 
> updating your 
> 
>>chipset drivesr (Motherboard drivers that control your 
> 
> USB Controller).
> 
>>----
>>Nathan McNulty
>>
>>
>>Loris wrote:
>>
>>>I'm running Windows XP Home edition and at one time I 
> 
> had 
> 
>>>a PCTel 56K modem which I replaced with a U.S Robotics. 
>>>Everything worked perfectly. Recently I got cable 
>>>broadband using an ethernet cable which ran slow and 
> 
> tech 
> 
>>>support suggested I try replacing the cable. I used a 
> 
> USB 
> 
>>>cable instead of the ethernet and it works fine; 
> 
> however, 
> 
>>>now whenever I boot up I get the "Found new hardware 
>>>wizard" claiming that it found the device HSP56 MR 
> 
> (VIA) 
> 
>>>and PCTEL communications controller.  What is it 
> 
> finding 
> 
>>>and what can I do about it?
>>>
>>>Loris
>>>
>>
>>.
>>


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