Re: Video card (?) failure

From: Jim Macklin (p51mustang[threeX12)
Date: 07/08/04


Date: Thu, 8 Jul 2004 17:13:56 -0500

Sure it could or something else. I just had a problem on my
computer, that gave a black screen followed by a reset into
safe mode with a message that a device failure had occurred
and Windows had recovered. It said I needed to reboot to
restore full functionality. A reboot still left the
computer in 640x480 256 color mode. What caused this was a
.avi file. I tried to open it again and it caused the same
problem. So, after resetting the video again to
1240x768/true color 85 Hz I deleted that file. It had been
scanned and did not indicate it was infected, but something
in that file was trying to reset the graphics in such a
manner that was crashing the video driver.
Some game or video file you have may be trying to run and
crashing the computer. Try booting in safe mode and
checking the resolution and refresh rates.

Good luck, hope you get home to see the rugrat soon.

-- 
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.
"Mark Tangard" <Mark@RemoveThisToReply_Tangard.com> wrote in
message news:uEly3QTZEHA.2388@TK2MSFTNGP09.phx.gbl...
| Jim,
|
| Interesting idea; but the six-year-old in question is
3,000 miles away
| and has never touched this computer.  In fact, I don't
think anyone has.
|   Could this remedy still apply?  (Haven't been home yet
to test it.)
|
| Mark Tangard
| "Life is nothing if you're not obsessed." --John Waters
|
| Jim Macklin wrote:
| > Boot to safe mode and reset the video resolution to the
| > default for the LCD, do it with the old monitor if
| > necessary.  Check device manager to be sure that all the
| > display settings are "standard" because my guess is that
| > your rugrat was trying to tweak the display to a higher
| > resolution or refresh rate for his new game.  It isn't
| > supported and the card fails at boot up.
| >
| > Send cash.   BTW, on a 6 month old Dell, they probably
have
| > service at your home/business.
| >
| > 128 MB video is plenty for a mission critical business
| > computer, but your 6 year old wants a flat screen 21
inch
| > CRT and a 256 MB of VRAM, for the best 1600x1200 at 120
fps.
| > -- 
|  >
| > The people think the Constitution protects their rights;
| > But government sees it as an obstacle to be overcome.
|
|
| "Mark Tangard" <Mark@RemoveThisToReply_Tangard.com> wrote
in
| message news:ueHSLhOZEHA.1652@TK2MSFTNGP09.phx.gbl...
| | Hi gang.  I eat software for breakfast, but many
| 6-year-olds grasp
| | hardware issues (esp. video) better than I ever will, so
| please bear
| | with me if what follows sounds uninformed or even
| hilarious.
| |
| | We have have a 6-month-old Dell running WinXP Pro with
| Dell's 20-inch
| | 2001FP flat-panel monitor and a 128MB NVidia GeForce
5200
| graphics card.
| |   No big problems til yesterday morn, when the display
| showed absolutely
| | nothing (i.e., black screen) at bootup.
| |
| | No funny noises.  No games in use.  No other unusually
| video-intensive
| | apps.  The monitor's power light is now amber.  Not 100%
| sure but I
| | think it was green before yesterday.  No programs
recently
| installed or
| | uninstalled.  No mishandling or problematic
environmental
| exposures.
| | Gobs of HD space and 1GB of RAM.  Everything has worked
| well since
| | January.  Last night's shutdown was proper and
uneventful,
| as are
| | virtually all here.  The system doesn't hang at these
| bootups (inserted
| | music CDs play just fine.); you just can't see anything.
| |
| | Followed Dell's troubleshooting steps.  With the monitor
| disconnected we
| | get the expectable floating colored boxes.  On
| reconnecting it, bootups
| | return to the empty black screens.  Connecting an older
| analog monitor
| | works fine in all senses (except the claustrophobia, of
| course) and in
| | that situation, Device Manager says the card is working
| properly ... I
| | guess at least the part of it the older monitor can see
| is.
| |
| | Dell's troubleshooting guide asserts the monitor is fine
| and says the
| | problem lies in the controller or (their words) "the
| computer system."
| | I just love detailed explanations, duh.
| |
| | This is a mission-critical machine and sees a LOT of
use.
| I use it
| | hours open day, so sending the whole system back to
Dell,
| which I expect
| | is what they'll want for warranty service, is my last
| resort and at this
| | moment has all the appeal of the dry heaves.  To my
| exhausted brain the
| | next logical choice is resignedly buying a new card.
| Questions:
| |
| |   - Can I pretty well assume this is a sick video card?
| |   - Is 128MB "enough" for this whale-sized monitor?
| |     (Occasionally a menu will persist after being
| dismissed)
| |   - Anyone hear of recurring problems with this card?
| |   - Is the widely sold NVidia 5200 "Ultra" a different
| (better?) card?
| |   - Is there another NG whose regulars are likely to
know
| what's up?
| |
| | Whoever helps fix this deserves a statue.  Pls specify
| stone or bronze.
| |
| | --
| | Mark Tangard
| | "Life is nothing if you're not obsessed." --John Waters
| |
|


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