Re: Video card (?) failure

From: Jim Macklin (p51mustang[threeX12)
Date: 07/08/04 

Date: Thu, 8 Jul 2004 07:54:06 -0500

Boot to safe mode and reset the video resolution to the
default for the LCD, do it with the old monitor if
necessary. Check device manager to be sure that all the
display settings are "standard" because my guess is that
your rugrat was trying to tweak the display to a higher
resolution or refresh rate for his new game. It isn't
supported and the card fails at boot up.

Send cash. BTW, on a 6 month old Dell, they probably have
service at your home/business.

128 MB video is plenty for a mission critical business
computer, but your 6 year old wants a flat screen 21 inch
CRT and a 256 MB of VRAM, for the best 1600x1200 at 120 fps. 

-- 
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.
"Mark Tangard" <Mark@RemoveThisToReply_Tangard.com> wrote in
message news:ueHSLhOZEHA.1652@TK2MSFTNGP09.phx.gbl...
| Hi gang.  I eat software for breakfast, but many
6-year-olds grasp
| hardware issues (esp. video) better than I ever will, so
please bear
| with me if what follows sounds uninformed or even
hilarious.
|
| We have have a 6-month-old Dell running WinXP Pro with
Dell's 20-inch
| 2001FP flat-panel monitor and a 128MB NVidia GeForce 5200
graphics card.
|   No big problems til yesterday morn, when the display
showed absolutely
| nothing (i.e., black screen) at bootup.
|
| No funny noises.  No games in use.  No other unusually
video-intensive
| apps.  The monitor's power light is now amber.  Not 100%
sure but I
| think it was green before yesterday.  No programs recently
installed or
| uninstalled.  No mishandling or problematic environmental
exposures.
| Gobs of HD space and 1GB of RAM.  Everything has worked
well since
| January.  Last night's shutdown was proper and uneventful,
as are
| virtually all here.  The system doesn't hang at these
bootups (inserted
| music CDs play just fine.); you just can't see anything.
|
| Followed Dell's troubleshooting steps.  With the monitor
disconnected we
| get the expectable floating colored boxes.  On
reconnecting it, bootups
| return to the empty black screens.  Connecting an older
analog monitor
| works fine in all senses (except the claustrophobia, of
course) and in
| that situation, Device Manager says the card is working
properly ... I
| guess at least the part of it the older monitor can see
is.
|
| Dell's troubleshooting guide asserts the monitor is fine
and says the
| problem lies in the controller or (their words) "the
computer system."
| I just love detailed explanations, duh.
|
| This is a mission-critical machine and sees a LOT of use.
I use it
| hours open day, so sending the whole system back to Dell,
which I expect
| is what they'll want for warranty service, is my last
resort and at this
| moment has all the appeal of the dry heaves.  To my
exhausted brain the
| next logical choice is resignedly buying a new card.
Questions:
|
|   - Can I pretty well assume this is a sick video card?
|   - Is 128MB "enough" for this whale-sized monitor?
|     (Occasionally a menu will persist after being
dismissed)
|   - Anyone hear of recurring problems with this card?
|   - Is the widely sold NVidia 5200 "Ultra" a different
(better?) card?
|   - Is there another NG whose regulars are likely to know
what's up?
|
| Whoever helps fix this deserves a statue.  Pls specify
stone or bronze.
|
| --
| Mark Tangard
| "Life is nothing if you're not obsessed." --John Waters
|

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