Re: Bizarre behavior from DVD/CD RW drive - can't burn DVDs
From: plan.9 (plan9_at_discussions.microsoft.com)
Date: 06/21/04
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Date: Mon, 21 Jun 2004 09:25:01 -0700
Nope - same discs purchased from the same store that I've been using. I also updated the firmware (forgot to mention that in my original post), but to no effect.
-- PBI "Rich Bell" wrote: > plan.9 wrote: > > This one has stumped Dell customer support, so I would be grateful > > for any help that can be offered. > > > > I have successfully burned DVD+Rs many times. Mysteriously however, > > my DVD/CD RW drive (NEC ND1100A) will no longer recognize blank DVD > > media, although it still plays CDs, records CD-Rs, and plays DVDs. > > If the drive is empty, Windows Explorer shows it properly listed as a > > DVD/CD RW drive. When I insert a blank DVD+R however, Explorer > > suddenly changes to show it as a CD Drive, and does not recognize > > that there is blank media in the drive. Additionally, I have 321 > > Software's DVD X-Maker and Roxio Creator 7 (both of which I have used > > in the past) and now neither of them recognize the blank media > > either. > > > > What's been done: > > * Device manager shows the drive to be working properly. > > * Drivers are up to date. > > * Uninstall and plug and play re-install of the drive shows that > > Windows XP has detected the NEC ND1100A DVD/CD RW, but then suddenly > > changes to show that it has detected a CD drive, leaving me with the > > same problem. > > * Partial re-installation/repair of XP produced no change. > > * System restore did not allow me to restore to a previous state on > > several tries, and now that the partial re-install has taken place, > > no previous state exists. > > > > Anyone have any ideas? > > > > > > > > > > -- > > PBI > > Are you using different blank disks than you were before? I tried some > different brand disks and they wouldn't work with my system. A different > brand would work. I installed a firmware update for the DVD writer and it > will work with any disk now. > > >
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