Re: Random Reboots

From: greatwhitebuffalo (greatwhitebuffalo_at_yahoo.com)
Date: 05/19/04


Date: 19 May 2004 08:19:17 -0700

I am having the exact same issue with very similar hardware. I have:

  -ASUS P4C800-E Deluxe
  -Intel 3.0 Ghz w/Hyperthreading
  -1.0 GB DDR (PC3200) RAM
  -120 GB WD HDD SATA
  -120 GB WD HDD SATA
  -ATI Radeon 9800 PRO 8x AGP Video
  -Creative SB Audigy 2 ZS
  -Plextor PX708-A DVD writer

The system reboots at random times, quite often at night when nothing
should be going on. I have it clicked to NOT automatically reboot on
system errors, but it does so anyway often. I don't recall the exact
day this started, but my guess as well is a Windows update as the PC
had been running for months with no issues at all. It wasn't uncommon
for the PC to run for a month or more without needing a reboot.

I have gone and updated my drivers for my DVD writer, my soundcard, my
videocard, updated the motherboard BIOS and the problems still occur.
The error messages point to a driver, but don't say which one.

I run AVG anti-virus (paid version) and have scanned the system. I
have scanned with trend micro's on-line scanner as well. I've scanned
with spybot and ad-aware. I've run memtest86 and all seems fine.

Any ideas on what this could be? And, is it possible to uninstall the
lastest Microsoft updates?

Thanks,
Darren

> "Matt R." <mr9649@hotmail.com> wrote in message
> news:EBF5DE2D-5D8E-48E4-A5CE-E75213C09AD0@microsoft.com...
> > My computer has started to reboot randomly over the last 4 weeks. The
> computer had been running well for the previous 4 months with absolutely no
> issues.
> > Specs:
> > -ASUS P4C800-E Deluxe
> > -Intel 3.0 Ghz w/Hyperthreading
> > -1.0 GB DDR (PC3200) RAM
> > -80 GB WD HDD
> > -ATI Radeon 9600 PRO 8x AGP Video
> > -Creative SB Audigy 2 ZS
> > -Sony DVD/CR-RW
> > -Sony DVD/DVR-R
> >
> > History
> > -After a series of random reboots and numerous failed attempts to fix the
> problem I reinstalled XP PRO SP1 after reformatting the drive. It seems as
> though the problems started after some Service Packs were loaded. The
> previous version of Windows was XP PRO, all service packs were loaded via
> Windows update.
> > -I have tried both older versions of the ATI display drivers and the
> latest version from their web site.
> > -The problem does not seem to be related to heat. I have been monitoring
> the temperature very closely. The cpu and memory remain very close to 30
> deg C. when not under heavy load. The computer has rebooted several times
> at this temp.
> > -I have run a load test/burn-in test several times (from passmark.com)
> successfully. When the computer was under heavy stress it performed well.
> In fact, it seems to do better when under heavy loads. I have yet to be
> able to replicate the problem under a heavy load.
> > - I have mini dumps available.
> > - I am currently trying to narrow down the problem by removing hardware.
> >
> > I am an IT professional with over 9 years of experience, but I am stumped!
> >
> > Any help would be greatly appreciated!



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