Random lockups - New install

From: MGGP (anonymous_at_discussions.microsoft.com)
Date: 05/18/04 

Date: Mon, 17 May 2004 20:32:47 -0700

General rule of thumb: If it runs OK in SAFE mode it's a
driver (or software) problem, if it doesn't run OK in SAFE
mode it's a hardware problem. So try booting in SAFE mode.
And what is M$ ? Are you talking about Microsoft. If you
mean Microsoft, say Microsoft, otherwise you won't be
understood. Good Luck !

>-----Original Message-----
>First I don't know everything, Second I do know
>somethings. I have run XP Home at home for 18 mos. or so
>and done alot of different things to it. I recently
>convinced my boss to give up WinME for XP Home to use at
>the office. System ran good before (hardware good, ME
>bad). I did the install with a new hard drive so it was
>clean to start. Install went good. Did the usual driver
>Windows 18 billion updates routine. Installed Norton AV,
>MS Office, and a few simple office apps that we use.
>Problem is this:
>Since install the system will lockup at random always
>requiring a hard reboot. No input devices work, no
>anything! (Oops, I forgot to mention the frozen video
>display on the screen. Most common time is when
installing
>new software (User supplied and MS updates). But that
>isn't the only time it happens. Sometimes opening a
>document, sometimes launching the browser.... I began to
>track down utilities and log files today. Then I realized
>that the system won't record anything from the lockup
>because it freezes solid (I checked the log files).
>I have verified all the drivers and BIOS updates. Shut
>down all but necessary services for boot up. The icing on
>the cake is that after spending nearly $100 M$ tells me
>they don't provide customer support for OEM copies (like
>the software is different or something). Yeah I know the
>rules, but I have worked systems where we spent $5k+ and
>still got customer support after we loaded it up
>ourselves. Rant ends here.
>I don't know where to go next but if I don't find an
>answer I'll be going to the unemployment office.
>Sure am glad I loaded Linux on my home system last month.
>Any recommendations, aside from throwing the machine out
>in the dumpster?
>Thanks to those who care to suggest,
>Dan
>.
>

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