RE: CD-ROM door won't close
From: Peter (anonymous_at_discussions.microsoft.com)
Date: 05/04/04
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Date: Tue, 4 May 2004 02:56:03 -0700
Hi,
First, make sure your PC is free from any virus or trojan horse/spywares.
I would suggest you to go to symantec.com to have an on-line security and virus check.
Once you have confirmed that your PC is clean, there may be a firmware problem of your CD rom.
Go to the the CD-rom manufacturer's website to upgrade the firmware. Some vendor would provide firmware upgrade service free of charge.
If the symptom persists after firware upgraded, buy a new one.
Peter
----- Dauster wrote: -----
For some reason the CD-ROM has stopped working. The door
will not close when the computer turns on; the light
blinks then the door opens. When I insert a audio disc
then door will pop back open and the CD will be spinning
really fast. I have tried removing the device and my
system will automatically install the device when I
reboot the computer manual.
Any ideas?
- Next message: Jeff Qiu [MSFT]: "Re: Scanner/Web Cam numbering USB hub conundrum"
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