Re: Network Unavailable After Wake From Standby

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Quaoar (quaoar_at_tenthplanet.net)
Date: 03/24/04 

Date: Wed, 24 Mar 2004 16:52:07 -0700

Saladin wrote:
> I recently purchased a new Asus P4S800D-E motherboard
> with onboard Gigabit LAN. I connect to my DSL provider
> through a router (all the service information is stored
> on my router and Windows XP just detects the connection
> on startup).
>
> Everything works great except when my computer enters
> Standby mode. When I resume, I notice a little
> disconnect icon in the bottom right of my taskbar (the
> two computers with a red X through it) and a message
> saying the Local Area Connection is "unplugged." When I
> enter the Device Manager, there is a yellow bang next to
> my Network Adapter (Marvell Yukon Gigabit Ethernet...).
> To fix it, I simply have to disable and reenable the
> device or just restart my computer.
>
> Now, I've tried updating to the latest drivers,
> uninstalling and reinstalling them like 5 times and even
> unchecking "allow the computer to turn off this device to
> save power" option in the device properties. Still, if I
> enter Standby mode, it somehow "unplugs" my network
> adapter and gives an error on the device.
>
> Also, just as an aside. I have a 1394 connection that
> I'm not using on the board and I actually see it
> being "unplugged" sometime when I resume from standby.
> However, there is never any error with the device in the
> device manager and it is always present under my Network
> Connections.
>
> I tried calling ASUS tech support and basically they said
> they never heard of any such problem before and that they
> would exchange my motherboard if I want. The thing is,
> they only replace motherboards with refurbished ones and
> I'm not totally convinced that this is a hardware issue.
> I would hate to trade my new motherboard for a
> refurbished one to have the same problem.
>
> Anyone ever have or heard of this problem? Any insight
> into what is going on and maybe how to fix it would be
> greatly greatly appreciated. Thanks for your time.
>
> Kindest regards,
>
> Saladin

You can disable the 1394 network connection to clean it up. No harm
done to the 1394 port itself which is still active. For the Lan
connection, uncheck the box (whereever it is, usually in the card
properties, power save mode) that allows the computer to turn off the
device to save power.

Having done that, and if it works, you might still see the red X in the
connection icon as I do, even if the connection has been restored.
Sometimes it refreshes the icon, sometimes it does not.

Q

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