Re: Help with laptop freezing

From: R. C. White (RCWhite_at_msn.com)
Date: 03/20/04 

Date: Sat, 20 Mar 2004 09:52:59 -0600

Hi, John.

Yes, that seems to be the correct version of processr.sys - at least, it's
the version that's running fine on my copy of WinXP Pro SP1. It's 30,592
bytes, dated 8/29/02. I have three copies, in folders drivers, dllcache and
ServicePackFiles\I386. Even if you have the right file, though, it might
have been corrupted in some way.

Have you run the System File Checker? At the Run prompt, type: sfc
/scannow

SFC will compare each WinXP operating system file with the "known good" copy
held in your on-disk cache and replace any missing or damaged ones. Have
your WinXP CD-ROM handy; SFC probably will need to see it.

If that doesn't solve the problem, I don't know what to suggest.

RC 

-- 
R. C. White, CPA
San Marcos, TX
rc@corridor.net
Microsoft Windows MVP
"John F." <js3141@earthlink.net> wrote in message
news:u%235dU5oDEHA.2932@tk2msftngp13.phx.gbl...
> Sorry to be posting this again, but previous tries have gotten no response
> after a few days.  I thought perhaps the subject wasn't interesting
enough.
> :)
>
> I've been impressed by the knoweldge in this group and would really
> appreciate any insight, so I'm tying one more time.
>
> Thanks
>
> ----From previous post----
> I have been having "freezing" problems with a VPR Matrix laptop (P4 at
> 1.8Ghz).  Randomly, but frequently (~5-10 minutes) the PC will freeze and
> only a complete power-off (hold in the power button) will resolve the
> problem.  During debugging, I realized that the problem never ocurred in
> Safe Mode.  Subsequently, I boot logged both Safe, and Normal startup.
Then
> removed all drivers unique to Normal from windows/sys32/drivers and
> rebooted.  Everything was fine.  I then started adding drivers back until
> the problem began again.  The culprit is processr.sys.  If this driver
> loads, the problem's back, if not all is fine.  I'm running XP with SP1.
> The version of the file is 5.1.2600.1106.  I have two questions.  First,
is
> this the latest version of processr.sys and if not, how do I get the
latest.
> Second, if I simply don't load the driver, what is not happening??  Thanks
> for any and all insights.