Re: Post Clearly; Read Posts Carefully; Repsond to Them Intelligently

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: JAX (slipnslide_at_guesswhat.not)
Date: 02/01/04 

Date: Sun, 1 Feb 2004 10:09:18 -0700

"Most of it was the fault of the people reading my posts, but a small amount
was mine."

That's interesting. Who messed up your machine in the first place?

JAX

"DBF" <huskysoccermom@aol.com> wrote in message
news:eHfNZEO6DHA.2692@TK2MSFTNGP09.phx.gbl...
> Recently, in this newsgroup and in other forums, I posted a problem I have
> been having with my computer. That problem has been solved, but the
process
> was horribly frustrating. Most of it was the fault of the people reading
my
> posts, but a small amount was mine.
> IF YOU RESPOND TO SOMEONE'S REQUEST FOR HELP:
> Here is how you can help others from being frustrated:
> 1) Please READ the problem carefully and completely. Even after I would
> place the words, "Please read carefully before responding!", at the
> beginning of the post, I received numerous replies which indicated that
the
> responder hadn't read it completely.
> 2) UNDERSTAND the problem before responding. Make sure you know what the
> person needs and what the person is asking before you respond.
> 3) DON'T GUESS! If you need more information, ask for it.
> 4) If YOU DON'T KNOW THE ANSWER, don't answer! (See #3 & #4 above: DON'T
> GUESS!)
> 5) NOT EVERY problem is solved by:
> a) Reinstalling the operating system,
> b) Going to the web site for the latest drivers (especially when
XP
> doesn't need the drivers for the particular item)
> c) Flashing the BIOS
> d) Reformatting the hard drive
> e) Doing a VIRUS scan.
> Some problems are solved by just finding the right person who knows
the
> right answer.
> 6) Make sure you are sober and can respond coherently when you answer a
> post. There is one response that I have no freaking idea what the guy was
> trying to say. He may have had the solution, but I'll never know.
>
> IF YOU POST A QUESTION OR PROBLEM:
> For those of you who are posting problems to be solved, you have to give a
> lot of information and make it as clear as possible in case the people who
> try to respond don't read 1-6 above.
> 1) Use as much of the space as possible in the "SUBJECT" or "TOPIC" line
to
> explain the problem in a way that will attract someone who knows the
answer.
> "Hard drive problem" doesn't tell anyone anything. "Hard drive error
> message:' The specified service does not exist as an installed service'."
> says a lot more.
> 2) Tell the reader everything you can about your problem. Leave out
nothing.
> But do it in a way that it can be read as quickly as possible. You don't
> want to lost your audience. STICK TO THE FACTS.
> 3) Tell the reader everything you can about your system. I keep a notepad
> file with just my "signature" line:
> Intel D865GBF MoBo, P4, 2.8GHZ, 512MB
> Maxtor 160GB HD, WDC 160GB HD, Iomega Zip, MysteryBrand CDRW and
DVD,
> NVIDIA GeForce FX 5200.
> WINXP Home, fully patched and upgraded.
> All software and hardware patches installed and updated; checked
> monthly.
>
> ....and I constantly add to it, when I find something is missing.
(Like
> I just noticed that I have no modem info in my signature).
> 4) There are a lot of tech support forums out there. I posted my problem
at
> the microsoft.public.windowsxp.hardware newsgroup (four or five times;
never
> got an answer; got lots of bad advice and guesses). I also used:
> Tech Support Guy - http://forums.techguy.org
> Hardware Analysis - http://www.hardwareanalysis.com/
> TechSupport Forum - http://www.techsupportforum.com/
>
> Tech Support Guy found me the answer in a matter of hours.
>
> Anyway, if people POST intelligently and READ intelligently, solutions
will
> come faster and easier.
>
> Dave
>
>
>
>
>

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