Re: Blue screen error during shutdown
- From: "Gerry" <gerry@xxxxxxxxxx>
- Date: Sun, 13 Dec 2009 14:19:02 -0000
Ong
Before embarking on measures to fix the problem is important to know
whether you have important data files you need to recover. If yes these
need to be recovered first. Do you have access to a second computer? Is
that computer a desktop or a laptop?
What exactly do you have by way of a Windows XP CD? What is the computer make and model you are trying to fix? Are your keyboard
and mouse wired or wireless?
What do you mean by:
" 3. Start in safe mode & then shut down.
4. Start using last Known good configuration & then shutdown.
What actually happened?
Try booting with all hardware peripherals disconnected, except keyboard, mouse. and monitor."
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Ong wrote:
Recently I started getting the following error everytime I shutdown
Windows XP (Home SP3):
STOP: c000021a {Fatal System Error}.
The Windows Logon Process system process terminated unexpectedly with
a state of 0x00000000 ( 0x00000000 0x00000000 )
How do I go about fixing it?
I've tried the following but in vain:
1. Uninstalled recently installed programs
2. Run CCleaner to clean the registry.
3. Start in safe mode & then shut down.
4. Start using last Known good configuration & then shutdown.
I really appreciate if someone can help.
.
- References:
- Blue screen error during shutdown
- From: Ong
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