RE: Paint error - Event Viewer logs

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



"Frank C" wrote:

I have a friend running XP that gets a paint error "Paint has encountered an
error and needs to close"
Where, in the event viewer, might she find more detail on this error?

--
Frank C
Dell Inspiron 530S
Win Vista Ultimate 64 bit SP1
Dell studio laptop
Win Vista Ultimate 64 bit SP1
HP Photosmart D7260

Tell her to try these steps and also let her get her XP CD installation
media ready if the system asked her to do so to install the component!
<Q::>
Got to the Control Panel, Add/Remove Programs and select Windows components.
It should be one of the icons on the left side of the Add Remove Programs
Dialog. When that window opens double click Accessories and Utilities
another dialog should open. Double Click Accessories. The next dialog
should have a checkbox for paint at the bottom of the list. If it is
checked, uncheck it and click OK on all the dialogs to uninstall it. Repeat
the process to reinstall it.

If it was unchecked just check it to install it.

A second option would be to restore you computer to an earlier date when it
was working.

Let me know if that works, Ed
</Q::>
<Q::>
If reinstalling paint (as Mary has suggested) doesn't help, this fix usually
works:

Close any/all instances of MSPaint. Then start/run regedit, navigate to this
key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\Current Version\Applets\Paint

Hightlight (click on it) that key and delete it. Close the registry editor
and reopen Paint.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
</Q::>
If the above didn't help try to make her run this command:
sfc /scannow


HTH
nass
---
http://www.nasstec.co.uk



.

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