Re: Internet Explorer 8 Error Messages and Dump File

Sounds most likely that is my case.
I tried stopping some services but then msconfig would continualy prompt me
at reboot or start up to start in normal mode with all services running.
I wish I knew which services to stop running and how to completely remove
the Norton Internet Security folder I just found.

"R. McCarty" wrote:

You may have uninstalled the Norton application(s), but you still
have Norton based services running. Just uninstalling Norton will
not remove 100% of the application.

You do understand that OEMs load down PCs with lots of
unnecessary apps that load down a PC and cause an overall
loss of performance.

Many PC technicians will take brand new PCs and remove these
value added programs from a new system. It's likely since the day
you took it out of the box it's never worked in a optimal way.

"nik" <nik@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:0C48BC8E-645C-4B28-B647-4F9F5D3A1C8F@xxxxxxxxxxxxxxxx
-The running services are by default since purchase.
-Norton products were uninstalled at start up on day of purchase.

"R. McCarty" wrote:

You've got way too many services running. It appears you've got
some type of Norton home products installed. Based on the list of
services I'd question how much memory loading your computer is
having to deal with.

The IE-8 crashes are most likely due to Add-ons ( extensions of
the browser's native capabilities ). These are things like Java, Flash
,Shockwave, Toolbars.....Excepting the toolbars you want to have
the latest version of these add-ons installed for IE.

It's hard to give you a definitive place to start, but I'd use AutoRuns
to review and evaluate what Startups & Watchdogs your PC loads.
With what you have loading I'm not surprised the system is unstable.

"nik" <nik@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:4FDCBDC0-F4BA-4CD3-B55E-FC8B312D4800@xxxxxxxxxxxxxxxx
Hi,
I am experiencing IE8 stalls, crashes and the following Dr Watson dump
file:


Microsoft (R) DrWtsn32
Copyright (C) 1985-2001 Microsoft Corp. All rights reserved.



Application exception occurred:
App: C:\Program Files\Internet Explorer\IEXPLORE.EXE (pid=1400)
When: 9/16/2009 @ 06:30:37.375
Exception number: c0000005 (access violation)

*----> System Information <----*
Computer Name:
User Name:
Terminal Session Id: 0
Number of Processors: 2
Processor Type: x86 Family 6 Model 15 Stepping 13
Windows Version: 5.1
Current Build: 2600
Service Pack: 3
Current Type: Multiprocessor Free
Registered Organization:
Registered Owner:

*----> Task List <----*
0 System Process
4 System
996 smss.exe
1296 csrss.exe
1984 winlogon.exe
272 services.exe
428 lsass.exe
1288 svchost.exe
1632 svchost.exe
1884 MsMpEng.exe
188 svchost.exe
532 svchost.exe
752 S24EvMon.exe
1152 svchost.exe
1456 svchost.exe
1184 spoolsv.exe
1336 UmxCfg.exe
1544 UmxPol.exe
1540 UmxAgent.exe
1732 svchost.exe
400 agrsmsvc.exe
616 ISafe.exe
780 ccschedulersvc.exe
1080 CFSvcs.exe
1752 EvtEng.exe
568 ITMRTSVC.exe
1008 RegSrvc.exe
1640 svchost.exe
1968 TAPPSRV.exe
416 TODDSrv.exe
1236 TosBtSrv.exe
2140 VetMsg.exe
1208 alg.exe
3920 Explorer.EXE
2700 hkcmd.exe
2584 igfxpers.exe
3496 igfxsrvc.exe
3520 RTHDCPL.EXE
1104 NDSTray.exe
3544 thotkey.exe
3788 TFncKy.exe
1820 SynTPEnh.exe
3580 ZCfgSvc.exe
1112 ifrmewrk.exe
2192 TPSMain.exe
1492 casc.exe
3124 SynToshiba.exe
3944 CAVRID.exe
1572 MSASCui.exe
2100 CAPPActiveProtection.exe
2736 TPSBattM.exe
596 ccprovsp.exe
648 realsched.exe
1200 SmoothView.exe
2676 Dot1XCfg.exe
3316 PPCtlPriv.exe
3380 ddwmon.exe
480 psqltray.exe
3836 ctfmon.exe
1280 TosBtMng.exe
1872 TosA2dp.exe
2004 TosBtHid.exe
4040 TosBtHsp.exe
1440 BigPond_CM.exe
6140 IEXPLORE.EXE
4360 IEXPLORE.EXE
3936 CAGlobalLight.exe
1400 IEXPLORE.EXE
6100 IEXPLORE.EXE
3556 drwtsn32.exe

*----> Module List <----*
(00000000003d0000 - 00000000003fb000: C:\Program
Files\CA\SharedComponents\PPRT\bin\CAHook.dll
(0000000000400000 - 000000000049c000: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
(0000000000ea0000 - 0000000000ec6000: C:\Program
Files\CA\SharedComponents\PPRT\bin\CAServer.dll
(00000000012f0000 - 000000000144c000: C:\Program Files\CA\CA Internet
Security Suite\CA Website Inspector\LinkAdvisor\CIDLinkAdvisor.dll
(0000000001460000 - 0000000001469000: C:\WINDOWS\system32\Normaliz.dll
(0000000001f70000 - 0000000002235000: C:\WINDOWS\system32\xpsp2res.dll
(00000000026a0000 - 00000000026b1000: C:\Program Files\Common
Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
(00000000026e0000 - 000000000277b000:
C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll
(0000000002ed0000 - 0000000002ef9000: C:\WINDOWS\system32\msls31.dll
(00000000031b0000 - 00000000031bc000: C:\WINDOWS\system32\ImgUtil.dll
(00000000031c0000 - 00000000031ce000: C:\WINDOWS\system32\pngfilt.dll
(00000000037d0000 - 00000000037e4000: C:\WINDOWS\system32\VetRedir.dll
(0000000003ae0000 - 0000000003bf6000: C:\Program Files\CA\CA Internet
Security Suite\CA Website Inspector\Light\CIDCoreLight.dll
(0000000003e30000 - 0000000003e49000: C:\WINDOWS\system32\ISafeIf.dll
(0000000004fb0000 - 000000000501a000: C:\WINDOWS\system32\vbscript.dll
(000000000bac0000 - 000000000bf63000:
C:\WINDOWS\system32\Macromed\Flash\Flash10c.ocx
(000000000f9a0000 - 000000000f9ab000: C:\WINDOWS\system32\VBAJET32.DLL
(000000000f9c0000 - 000000000fa22000: C:\WINDOWS\system32\expsrv.dll
(0000000010000000 - 0000000010021000: C:\Program
Files\CA\SharedComponents\PPRT\bin\CACheck.dll
(000000001b000000 - 000000001b170000: C:\WINDOWS\system32\msjet40.dll
(000000001b2c0000 - 000000001b2cd000: C:\WINDOWS\system32\msjter40.dll
(000000001b2d0000 - 000000001b2f6000: C:\WINDOWS\system32\MSJINT40.DLL
(000000001b570000 - 000000001b5c4000:
C:\WINDOWS\system32\msjetoledb40.dll
(000000001b5d0000 - 000000001b665000: C:\WINDOWS\system32\mswstr10.dll
(000000001b800000 - 000000001b83a000: C:\WINDOWS\system32\msjtes40.dll
(0000000035c50000 - 0000000035c89000: C:\WINDOWS\system32\Dxtrans.dll
(0000000035cb0000 - 0000000035d07000: C:\WINDOWS\system32\Dxtmsft.dll
(000000003d7a0000 - 000000003d854000: C:\WINDOWS\system32\jscript.dll
(000000003d930000 - 000000003da16000: C:\WINDOWS\system32\WININET.dll
(000000003da20000 - 000000003dfcd000: C:\WINDOWS\system32\mshtml.dll
(000000003dfd0000 - 000000003e1b8000: C:\WINDOWS\system32\iertutil.dll
(000000003e1c0000 - 000000003ec52000: C:\WINDOWS\system32\IEFRAME.dll
(00000000439b0000 - 00000000439f0000: C:\Program Files\Internet
Explorer\ieproxy.dll
(00000000451f0000 - 00000000451f6000: C:\Program Files\Internet
Explorer\xpshims.dll
(000000004ca30000 - 000000004ca3e000: C:\Program Files\Common
Files\System\ado\msadrh15.dll
(000000004de10000 - 000000004de93000: C:\Program Files\Common
Files\System\ado\msado15.dll
(000000005ad70000 - 000000005ada8000: C:\WINDOWS\system32\uxtheme.dll
(000000005b860000 - 000000005b8b5000: C:\WINDOWS\system32\NETAPI32.dll
(000000005d090000 - 000000005d12a000: C:\WINDOWS\system32\comctl32.dll
(00000000605d0000 - 00000000605d9000: C:\WINDOWS\system32\mslbui.dll
(00000000662b0000 - 0000000066308000: C:\WINDOWS\system32\hnetcfg.dll
(0000000068000000 - 0000000068036000: C:\WINDOWS\system32\rsaenh.dll
(000000006d430000 - 000000006d43a000: C:\WINDOWS\system32\ddrawex.dll
(0000000071a50000 - 0000000071a8f000: C:\WINDOWS\system32\mswsock.dll
(0000000071a90000 - 0000000071a98000: C:\WINDOWS\System32\wshtcpip.dll
(0000000071aa0000 - 0000000071aa8000: C:\WINDOWS\system32\WS2HELP.dll
(0000000071ab0000 - 0000000071ac7000: C:\WINDOWS\system32\WS2_32.dll
(0000000071ad0000 - 0000000071ad9000: C:\WINDOWS\system32\WSOCK32.dll
(0000000071d40000 - 0000000071d5b000: C:\WINDOWS\system32\actxprxy.dll
(00000000722b0000 - 00000000722b5000: C:\WINDOWS\system32\sensapi.dll
(0000000072d10000 - 0000000072d18000: C:\WINDOWS\system32\msacm32.drv
(0000000072d20000 - 0000000072d29000: C:\WINDOWS\system32\wdmaud.drv
(0000000073000000 - 0000000073026000: C:\WINDOWS\system32\WINSPOOL.DRV
(0000000073160000 - 00000000731d7000: C:\Program Files\Common
Files\System\Ole DB\oledb32.dll
(0000000073760000 - 00000000737ab000: C:\WINDOWS\system32\DDRAW.dll
(0000000073b30000 - 0000000073b45000: C:\WINDOWS\system32\mscms.dll
(0000000073bc0000 - 0000000073bc6000: C:\WINDOWS\system32\DCIMAN32.dll
(00000000746f0000 - 000000007471a000: C:\WINDOWS\system32\msimtf.dll
(0000000074720000 - 000000007476c000: C:\WINDOWS\system32\MSCTF.dll
(0000000074c80000 - 0000000074cac000: C:\WINDOWS\system32\OLEACC.dll
(0000000074d90000 - 0000000074dfb000: C:\WINDOWS\system32\USP10.dll
(00000000750b0000 - 00000000750c2000: C:\WINDOWS\system32\RESUTILS.DLL
(00000000750f0000 - 0000000075103000: C:\WINDOWS\system32\MTXCLU.DLL
(0000000075130000 - 0000000075144000: C:\WINDOWS\system32\colbact.DLL
(0000000075350000 - 0000000075361000: C:\Program Files\Common
Files\System\Ole DB\OLEDB32R.DLL
(00000000755c0000 - 00000000755ee000: C:\WINDOWS\system32\msctfime.ime
(0000000075cf0000 - 0000000075d81000: C:\WINDOWS\system32\MLANG.dll
(0000000076080000 - 00000000760e5000: C:\WINDOWS\system32\MSVCP60.dll
(0000000076380000 - 0000000076385000: C:\WINDOWS\system32\msimg32.dll
(0000000076390000 - 00000000763ad000: C:\WINDOWS\system32\IMM32.DLL
(00000000763b0000 - 00000000763f9000: C:\WINDOWS\system32\comdlg32.dll
(00000000765b0000 - 00000000765d5000: C:\WINDOWS\system32\MSDART.DLL
(0000000076620000 - 000000007675c000: C:\WINDOWS\system32\comsvcs.dll
(0000000076790000 - 000000007679c000: C:\WINDOWS\system32\cryptdll.dll
(00000000767f0000 - 0000000076818000: C:\WINDOWS\system32\schannel.dll
(00000000769c0000 - 0000000076a74000: C:\WINDOWS\system32\USERENV.dll
(0000000076b20000 - 0000000076b31000: C:\WINDOWS\system32\ATL.DLL
(0000000076b40000 - 0000000076b6d000: C:\WINDOWS\system32\WINMM.dll
(0000000076bf0000 - 0000000076bfb000: C:\WINDOWS\system32\PSAPI.DLL
(0000000076c30000 - 0000000076c5e000: C:\WINDOWS\system32\WINTRUST.dll
(0000000076c90000 - 0000000076cb8000: C:\WINDOWS\system32\IMAGEHLP.dll
(0000000076d10000 - 0000000076d22000: C:\WINDOWS\system32\CLUSAPI.DLL
(0000000076d60000 - 0000000076d79000: C:\WINDOWS\system32\IPHLPAPI.DLL
(0000000076e80000 - 0000000076e8e000: C:\WINDOWS\system32\rtutils.dll
(0000000076e90000 - 0000000076ea2000: C:\WINDOWS\system32\rasman.dll
(0000000076eb0000 - 0000000076edf000: C:\WINDOWS\system32\TAPI32.dll
(0000000076ee0000 - 0000000076f1c000: C:\WINDOWS\system32\RASAPI32.dll
(0000000076f20000 - 0000000076f47000: C:\WINDOWS\system32\DNSAPI.dll
(0000000076f60000 - 0000000076f8c000: C:\WINDOWS\system32\WLDAP32.dll
(0000000076fb0000 - 0000000076fb8000: C:\WINDOWS\System32\winrnr.dll
(0000000076fc0000 - 0000000076fc6000: C:\WINDOWS\system32\rasadhlp.dll
(0000000076fd0000 - 000000007704f000: C:\WINDOWS\system32\CLBCATQ.DLL
(0000000077050000 - 0000000077115000: C:\WINDOWS\system32\COMRes.dll
(0000000077120000 - 00000000771ab000: C:\WINDOWS\system32\OLEAUT32.dll
(00000000773d0000 - 00000000774d3000:
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
(00000000774e0000 - 000000007761d000: C:\WINDOWS\system32\ole32.dll
(0000000077920000 - 0000000077a13000: C:\WINDOWS\system32\SETUPAPI.dll
(0000000077a80000 - 0000000077b15000: C:\WINDOWS\system32\CRYPT32.dll
(0000000077b20000 - 0000000077b32000: C:\WINDOWS\system32\MSASN1.dll
(0000000077b40000 - 0000000077b62000: C:\WINDOWS\system32\apphelp.dll
(0000000077bd0000 - 0000000077bd7000: C:\WINDOWS\system32\midimap.dll
(0000000077be0000 - 0000000077bf5000: C:\WINDOWS\system32\MSACM32.dll
(0000000077c00000 - 0000000077c08000: C:\WINDOWS\system32\VERSION.dll
(0000000077c10000 - 0000000077c68000: C:\WINDOWS\system32\msvcrt.dll
(0000000077c70000 - 0000000077c95000: C:\WINDOWS\system32\msv1_0.dll
(0000000077dd0000 - 0000000077e6b000: C:\WINDOWS\system32\ADVAPI32.dll
(0000000077e70000 - 0000000077f02000: C:\WINDOWS\system32\RPCRT4.dll
(0000000077f10000 - 0000000077f59000: C:\WINDOWS\system32\GDI32.dll
(0000000077f60000 - 0000000077fd6000: C:\WINDOWS\system32\SHLWAPI.dll
(0000000077fe0000 - 0000000077ff1000: C:\WINDOWS\system32\Secur32.dll
(0000000078130000 - 0000000078262000: C:\WINDOWS\system32\urlmon.dll
(000000007c340000 - 000000007c396000: C:\Program
Files\CA\SharedComponents\PPRT\bin\MSVCR71.dll
(000000007c3a0000 - 000000007c41b000: C:\Program
Files\CA\SharedComponents\PPRT\bin\MSVCP71.dll
(000000007c420000 - 000000007c4a7000:
C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCP80.dll
(000000007c800000 - 000000007c8f6000: C:\WINDOWS\system32\kernel32.dll
(000000007c900000 - 000000007c9b2000: C:\WINDOWS\system32\ntdll.dll
(000000007c9c0000 - 000000007d1d7000: C:\WINDOWS\system32\SHELL32.dll
(000000007e410000 - 000000007e4a1000: C:\WINDOWS\system32\USER32.dll
(000000007e720000 - 000000007e7d0000: C:\WINDOWS\system32\SXS.DLL

*----> State Dump for Thread Id 0xa08 <----*

eax=0013fcc8 ebx=0013fc50 ecx=3e52359c edx=00000000 esi=00000000
edi=7ffd7000
eip=7c90e514 esp=0013fc28 ebp=0013fcc4 iopl=0 nv up ei pl zr na
po
nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000
efl=00000246

And on and on it goes I could not post the entire file.
Any ideas folks?
Regards






.

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