Re: Windows Stop Error screen

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance


IDSxpx86.sys is a Symatec (Norton) component. Assuming your Norton (AntiVirus?) subscription is current, there is a very good chance that you are seeing the effects of a hijackware infection!

NB: If you had no anti-virus application installed or the subscription had expired *when the machine first got infected* and/or your subscription has since expired and/or the machine's not been kept fully-patched at Windows Update, don't waste your time with any of the below: Format & reinstall Windows. A Repair Install will NOT help!

1. See if you can download/run the MSRT manually: http://www.microsoft.com/security/malwareremove/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the MSRT on a non-infected machine, then transfer MRT.EXE to the infected machine and rename it to SCAN.EXE before running it.

2. Run the Windows Live Safety Center's 'Protection' scan (only!) in Safe Mode with Networking, if need be: http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware

**Chances are you will need to seek expert assistance in http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, http://www.spywarewarrior.com/viewforum.php?f=5, http://www.dslreports.com/forum/cleanup, http://www.bluetack.co.uk/forums/index.php, http://aumha.net/viewforum.php?f=30 or other appropriate forums as well.**

If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


JohnD wrote:
Thank you for all that info. The System log tells me that "The following
boot-start or system-start driver(s) failed to load.
IDSxpx86.
What does this mean to me?

Also, I'm delighted that there is another *ware for me to worry about. I
use Norton for viruses and worms and AdAware for adware and spyware. What
do you suggest I use for hijackware?

Thanks again

"PA Bear [MS MVP]" wrote:
WinXP SP2 or SP3?

<QP>
0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
A system thread generated an exception which the error handler did not
catch. There are numerous individual causes for this problem, including
hardware incompatibility, a faulty device driver or system service, or some
software issues. Check Event Viewer (EventVwr.msc) for additional
information.
</QP>
Source & more: http://aumha.org/a/stop.htm

Tip: A hijackware infection is another possibility here.

JohnD wrote:
I just got a Windows Stop Error Screen on one of my workstations. The
error
line read:
0x0000007E (0xC0000005,0x804DA0F6,0xA3481A18,0xA3481714).
Is anyone able to interpret what this means for me?

Thanks.

.

Relevant Pages

  • Re: UNABLE TO TURN ON AUTOMATIC UPDATE
    ... There is a very good chance that you are seeing the effects of a hijackware infection! ... NB: If you had no anti-virus application installed or the subscription had expired *when the machine first got infected* and/or your subscription has since expired and/or the machine's not been kept fully-patched at Windows Update, don't waste your time with any of the below: Format & reinstall Windows. ... Run a /thorough/ check for hijackware, including posting the requested logs in an appropriate forum, not here. ...
    (microsoft.public.windowsupdate)
  • Re: 100% CPU
    ... There is a very good chance that you are seeing the effects of a hijackware infection! ... NB: If you had no anti-virus application installed or the subscription had expired *when the machine first got infected* and/or your subscription has since expired and/or the machine's not been kept fully-patched at Windows Update, don't waste your time with any of the below: Format & reinstall Windows. ... Run a /thorough/ check for hijackware, including posting the requested logs in an appropriate forum, not here. ...
    (microsoft.public.windowsxp.general)
  • Re: Unable to run any programs
    ... Had your Norton subscription expired before you replaced it with AVG Free? ... NB: If you had no anti-virus application installed or the subscription had expired *when the machine first got infected* and/or your subscription has since expired and/or the machine's not been kept fully-patched at Windows Update, don't waste your time with any of the below: Format & reinstall Windows. ... A Repair Install will NOT help! ...
    (microsoft.public.windowsxp.general)
  • Re: security tool warning
    ... You are seeing the effects of a hijackware infection! ... NB: If you had no anti-virus application installed or the subscription had expired *when the machine first got infected* and/or your subscription has since expired and/or the machine's not been kept fully-patched at Windows Update, don't waste your time with any of the below: Format & reinstall Windows. ... Run a /thorough/ check for hijackware, including posting requested logs in an appropriate forum, not here. ...
    (microsoft.public.windowsxp.general)
  • Re: IE doesnt work for other users
    ... There is a very good chance that you are seeing the effects of a hijackware infection! ... NB: If you had no anti-virus application installed or the subscription had expired *when the machine first got infected* and/or your subscription has since expired and/or the machine's not been kept fully-patched at Windows Update, don't waste your time with any of the below: Format & reinstall Windows. ... Run a /thorough/ check for hijackware, including posting the requested logs in an appropriate forum, not here. ...
    (microsoft.public.windows.inetexplorer.ie6.browser)