Re: WinXP Pro SP3 vs Office 2000 Pro

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Windows Update does not offer updates for Office applications.

Microsoft Update offers updates for Office 2003 and higher (only).

See if you can get Office 2000 (which is no longer supported BTW) fully-patched via Office Update: http://office.microsoft.com/en-us/downloads/maincatalog.aspx

PS: Office Update will be retired very, very soon; see http://blogs.technet.com/office_sustained_engineering/archive/2009/05/20/office-2000-and-office-update-site-to-retire.aspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


Scott wrote:
Here's the situation:

This week, my new Dell Precision M-90 notebook came installed with WinXP Pro
SP2 but without MS Office.

Upon receipt of pc, I updated the WinXP to SP3 using Microsoft Update
online.

Next, I installed my good ol' Office 2000 Pro (full seat) from my original
CD.

Next, I attempted to update my Office 2000 Pro to the latest SP3. But
Microsoft Update would not even list updates for my Office 2000 Pro.

Next, I manually downloaded the necessary updates from the Microsoft web
site to my local hard drive. The updates include:

SR-1a

SP2

SP3

But here's the problem: none of the updates will install.

When I run the .exe to install SP3, I get this message:

"The expected version of the product was not found on your system."

So I ran the .exe to install SP2 thinking there must be a sequential update
requirement. But I got this message:

"Microsoft Office 2000 Professional is not at the SR-1 level. This update
can only be applied to Microsoft Office 2000 SR-1 products. Please update
all your Office 2000 products to the SR-1 level and then reapply this
update."

So I ran the o2ksr1a.exe to install SR-1a (since I could not find a "SR-1"
update on the Microsoft web site). But I got this message:

"Microsoft Office SR-1 Update did not complete successfully. For assistance,
contact Microsoft Technical Support. See the log file: Office 2000 SR-1
Setup.txt"

I searched my hard drive for the "Office 2000 SR-1 Setup.txt" file and it
was not to be found. I searched EVERY .txt file on my system (even hidden
and system files) but it never turned up.

So NONE of the updates would install and thus I am currently stuck with a
very vulnerable Office 2000 Pro installation.

CAN SOMEONE TELL ME WHY THE SR-1 IS NOT INSTALLING ON MY WIN XP PRO SP3?

FYI: My other PC, a desktop Dell, also has WinXP Pro SP3 with Office 2000
Pro. The Office 2000 Pro on that PC is at the SP3 level..., so I know this
is possible.

NOTE: The only difference between the two installations of Office 2000 Pro
is that I believe the installation on the desktop PC started off as SR-1 (or
SR-1a) from it's initial installation CD.

If you can tell me how to get SR-1 to install on my WinXP SP3, please email
me at contest@xxxxxxxxxxxxxxx I have killed over 5 hours fooling around with
this. Installing an update should never be so difficult.

Thanks!

.

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    (microsoft.public.windowsxp.general)
  • Re: WinXP Pro SP3 vs Office 2000 Pro
    ... I updated the WinXP to SP3 using Microsoft Update online. ... I installed my good ol' Office 2000 Pro from my original CD. ... none of the updates will install. ... "Microsoft Office 2000 Professional is not at the SR-1 level. ...
    (microsoft.public.windowsxp.general)