Re: XP-Pro: Unable to upgrade to SP3

Lee,
It may well be that the reason your computer is having difficulty
is to do with the fact you are using the short version [bootstrapper] of
SP3 which is quite a small [pre] installation that downloads the rest of
the files from the web.

You may have more luck if you download the complete SP3 [standalone]
version of the installation.

Windows XP Service Pack 3 Network Installation Package for IT
Professionals and Developers :
http://www.microsoft.com/downloadS/details.aspx?familyid=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en

==

Cheers, Tim Med***, Peckham, London. :-)




"LeeCC" <LeeCC@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:881FFDA2-03D2-40D4-82DE-40C4BB183A20@xxxxxxxxxxxxxxxx
Thanks for the detailed reply.

When I reinstall SP3, the error message is "not enough storage ....".
Following the instructions given in KB, I use cleanmgr to free up
about 6G
hard disk space.

But now I am in a bigger trouble: after restart and about to
reinstall SP3,
I can't log on to any webpages. (of course, one of them is
WindowsUpdate).

When I checked the Internet Explorer under Add Remove Windows
components in
ControlPanel, I got this error message: "unable to open information
file
koc.inf" "specific error code is 0x2 at line 2088999616".

Not sure this has anything to do with the partial (and failed)
installation
of SP3. But the most urgent task now is to log on.

Would appreciate your urgent help. Thanks.


Lee
--------------------------------------------------------------

"PA Bear [MS MVP]" wrote:

...I always get
an error message saying unable to do so (failed installation after
downloading the necessary files), and hence rolled back to SP2.

Without knowing the complete (verbatim) error message, I'm just
shooting in
the dark here...

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

How to troubleshoot an unsuccessful installation of WinXP SP3
http://support.microsoft.com/kb/950718

The hard disk space requirements for WinXP SP3
http://support.microsoft.com/kb/947311

You receive error messages if there is insufficient free disk space
on the
system drive to install the Windows XP SP3
http://support.microsoft.com/kb/956894

How to reclaim disk space on a Windows XP-based computer that has a
hard
disk capacity of 4 GB or less
http://support.microsoft.com/kb/956324

Error message when you try to install Windows XP SP3: "You do not
have
enough free disk space on %SystemDrive% to archive the uninstall
files"
http://support.microsoft.com/kb/949375

Error message when you try to install WinXP SP3: "Access is denied"
or
"Service Pack installation did not complete"
http://support.microsoft.com/kb/949377

=> Possible fixes include http://support.microsoft.com/kb/313222 &
http://www.winhelponline.com/blog/reset-the-registry-and-the-file-permissions-in-windows-xp/

WinXP SP3 installation fails with an error message, and the following
error
is logged in the service pack installation log: "8007F0F4 -
STATUS_PREREQUISITE_FAILED"
http://support.microsoft.com/kb/949388

Error messages when you try to install Windows XP Service Pack 3:
"Service
Pack 3 installation did not complete" and "An internal error
occurred":
http://support.microsoft.com/kb/949384

NB: If SP3 isn't install by next April, your computer will not be
offered
any further critical security updates.

MS was offering free installation and compatibility support from
March 2008
until late May 2009. Such support now will cost you US$59 per
incident.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


LeeCC wrote:
My notebook's OS is XP-Pro. During the Windows Update to SP3, I
always get
an error message saying unable to do so (failed installation after
downloading the necessary files), and hence rolled back to SP2.

Anyone has a solution to this? Or can I just leave it as SP2? (but
seems
no
further updates coming in with SP2).

Appreciate.


Lee.




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