Re: Cannot Boot From Windows XP CD

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Peggy A wrote:
I have a PC that suddenly started getting the BSOD with an stop code
of 0x00000024. I booted into the utilities partition (this is a Dell
Dimension E520 desktop) and ran the utility set associated with blue
screen problems. This checked memory and hard drive but found no
errors. I wanted to try running chkdsk to try to find and fix any
hard drive issues (as recommended in the BSOD error message), so, I
tried booting with the Windows XP CD. It loads files and then gives
the message "starting windows", but then immediately gets another
BSOD, this time with a stop code of 0x0000007B.

Any thoughts? If I can't even get it to boot from the CD, it's going
to make it much more challenging to do anything to fix this problem.

It sounds like you're doing it wrong. With Dells, it helps to press F12
as soon as you see the Dell splash screen. Then select the option to
boot off the CD-ROM drive. Next you will see a message briefly to press
any key to boot off the CD. Be sure to do that!

Assuming you are able to boot off the CD successfully, what is your plan
of action? Recovery Console? Clean Install? Repair Install? Parallel
Install? Have you backed up all your data? (If not, that should be the
very first thing you do! Ask us and we will guide you.)

Also, do you have any ideas what may be causing this particular problem?
Have you done anything recently we should know about? (That would be
installing programs or updates or contracting viruses, etc.)

In the event you have a hardware problem, this page is helpful:

http://www.elephantboycomputers.com/page2.html

If all you need to do is perform a manual Windows System Restore (by
using the Recovery Console), this page is helpful:

http://support.microsoft.com/kb/307545


.

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