Re: Cannot Boot From Windows XP CD

That's pretty much what I am going to try. I wasn't aware of the hidden
partition that is installed. Is it different from the utilties partition? If
I do the install of the OS from this hidden partition, will I lose all the
data? Also, will I need the Windows XP CDs to complete this reinstall?

Thanks.
--
Peggy A.
In A Chord Web Design and Consulting


"Alan" wrote:

Hi Peggy,

If you DO have the available hardware to pull the drive and attach it to
another PC to backup your personal files, do that.

Then, you might want to run chkdsk on the hard drive using that second
machine.

If everything checks out, try putting the hard drive back in the original
machine -- the Dell E520 -- and try to reinstall the O/S from the hidden
partition that Dell put on the E520, by pressing CTRL F11 at startup. (I
know that the E520 has this hidden partition because I also have a Dell
E520.)

Alan

"Peggy A" <PeggyA@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:614FDFD3-A87C-45C4-9503-DCF04E4DABC1@xxxxxxxxxxxxxxxx
Thanks for all the responses.

I did run the Dell diagnostic utilities which checked everything from
memory
to cache to hard disk. It ran for about 6 hours and every test passed.

It will not boot into safe mode or any of the safe mode variants, such as
safe mode with command prompt, or safe mode with networking. It will not
boot
using the last known good configuration. EVERY attempt to boot into
windows,
including using the XP CD fails.

I know that I am booting from the CD because I changed the boot sequence
and
it asks me to hit any key to boot from the CD. It then displays the
scrolling
list of all the files it is loading. Once that is done, it gives the
messsage
"starting windows", then immediately gets the BSOD.

When trying to boot windows from the hard drive, I get the following stop
error:

0x00000024(0x0019023,0x8AFD2480,0xC0000102,0x00000000)
There is no following explanatory error code. The first and second
parameter
in the () changes some depending on whether I try booting normally or into
safe mode, etc. The third and fourth parameters remain the same.

When I try to boot from the CD I get the following stop error:
sx0000007B(0xF78DA63C,0xC0000034,0x00000000, 0x00000000)
Again, there is no additional error message to go along with the stop
error
code.

It does not automatically restart when it encounters a BSOD.

I would love to be able to get to a DOS prompt so I could run chkdsk, but
so
far, no luck.

I do have the hardware to pull the drive and attach it to another PC to
backup the files. Would it be possible to run chkdsk on that drive while
it
is connected as an additional drive on another PC?

Any further suggestions would be appreciated.

Thanks.
--
Peggy A.
In A Chord Web Design and Consulting


"Gerry" wrote:

Peggy

Please post a copy of the Stop Error report?

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Keep pressing the F8
key during Start-Up and select option - Disable automatic restart on
system failure. Do not re-enable automatic restart on system failure.

Try Last Known Good Configuration?
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

Background information on Stop Error message
http://msdn2.microsoft.com/en-us/library/ms793935.aspx

0x00000024: NTFS_FILE_SYSTEM
A problem occurred within NTFS.SYS, the driver file that allows the
system to read and write to NTFS file system drives. There may be a
physical problem with the disk, or an Interrupt Request Packet (IRP) may
be corrupted. Other common causes include heavy hard drive
fragmentation, heavy file I/O, problems with some types of
drive-mirroring software, or some antivirus software. I suggest running
ChkDsk or ScanDisk as a first step; then disable all file system filters
such as virus scanners, firewall software, or backup utilities. Check
the file properties of NTFS.SYS to ensure it matches the current OS or
SP version. Update all disk, tape backup, CD-ROM, or removable device
drivers to the most current versions.
Source: http://aumha.org/a/stop.htm

Background information on Stop Error message
http://msdn2.microsoft.com/en-us/library/ms795508.aspx

0x0000007B: INACCESSIBLE_BOOT_DEVICE
(Click to consult the online MSDN article.)
Windows lost access to the system partition or boot volume during the
startup process. Typical causes: Installing incorrect device drivers
when installing or upgrading storage adapter hardware, or a virus.
Source: http://aumha.org/a/stop.htm

Advanced troubleshooting for "Stop 0x0000007B" errors in Windows XP
http://support.microsoft.com/kb/324103/en-us

You may be able to access and recover the data on the drive by placing
the drive in an external cradle and connecting to a working computer.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Peggy A wrote:
I have a PC that suddenly started getting the BSOD with an stop code
of 0x00000024. I booted into the utilities partition (this is a Dell
Dimension E520 desktop) and ran the utility set associated with blue
screen problems. This checked memory and hard drive but found no
errors. I wanted to try running chkdsk to try to find and fix any
hard drive issues (as recommended in the BSOD error message), so, I
tried booting with the Windows XP CD. It loads files and then gives
the message "starting windows", but then immediately gets another
BSOD, this time with a stop code of 0x0000007B.

Any thoughts? If I can't even get it to boot from the CD, it's going
to make it much more challenging to do anything to fix this problem.

Thanks.





.

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