Re: update troubles

Tech-Archive recommends: Fix windows errors by optimizing your registry

Are you running WinXP SP2 or SP3?

Do NOT use System Restore to "undo" an update or IE upgrade! Uninstall it via Add/Remove Programs instead. See http://bertk.mvps.org/html/tips.html#6

How to uninstall or remove Internet Explorer 8
http://support.microsoft.com/kb/957700

It's possible that your ACAD program is not compatible with IE8. If so, do not (approve the) install (of) IE8 again.

No-charge support for Internet Explorer 8 installation, set-up and usage (only) is available via the phone based on your locale through 31 December 2009. Customers must be running Windows XP or Windows Vista in a non-domain environment.
=> US & CA Residents: 1-866-234-6020
=> Other locales: https://support.microsoft.com/oas/default.aspx?&prid=13043

My personal recommendations include:

=> Install IE8 manually, not via Windows Update/Automatic Updates!! => http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx

NB: Save the installer to your desktop, do not Run it. When you're prepared to install IE8, double-click on the saved file.

NB: Save the installer to your desktop, do not Run it. When you're prepared to install IE8, right-click on the saved file and select "Run as Administator.

=> Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live) and third-party Windows Themes before installing IE8.

=> Close all open applications (i.e., anything with a taskbar icon) before installing or uninstalling IE8.

=> I would strongly recommend disabling your anti-virus application and any anti-spyware application's "system protections" (other than Defender's) before installing (or uninstalling) an IE upgrade. If you're running a third-party firewall, I would recommend disabling it and then enabling the Windows Firewall before installing (or uninstalling) an IE upgrade.

=> Create a Restore Point manually before installing IE8. [Do NOT use System Restore to remove/uninstall IE8; instead, see http://support.microsoft.com/kb/957700. Then use the Restore Point prior to reinstalling IE8 per these recommendations. Norton users will need to see http://bertk.mvps.org/html/symantecdoc1.html.]

=> Reboot twice after installing or uninstalling IE8, then check-in at Windows Update and install any critical security updates offered.

=> For best chance of success with IE8, make certain that your anti-virus application, any anti-spyware applications (other than Defender), and your third-party firewall (if any) are supported in IE8 Final before you decide install it.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


amit wrote:
Hi "PA Bear",
Before the update I was working on those files. ACAD files. Now in the
folder only few files are visible. Data recovery did not find any so they
are not lost (I hope) but hidden somewhere on the disk. If I do a system
restore, the folders become visible again but no data inside. Again I do
the update, the folders are gone !!
Regards
amit.

"PA Bear [MS MVP]" wrote:
Any ideas about what? I'd very much doubt that installing IE8 caused those
files to go missing, amit.

amit wrote:
hi, on friday last, i was working on my laptop. at about 2.00 in the night
after i finished working i closed all the drawing files after saving.
then went to surf the net. as soon as i opened the ie, i got a prompt
- windows update available. also that ie8 was available. i clicked
both and after the download the computer restarted. i surfed the net -
usual sites. then i check my folder and all the sub folders had
dissappared. the files were stored as follows - main folder AMIT -
subfolders -
DWG, Photos, Beetle, Misc, Home, etc. sub-subfolders in DWG-
A.S.anand, ..... , Reliance, etc upto Z.
The funny part is a few of the sub-subfolders are visible. to be precise,
from S to Z are visible including the contents inside !
Tried various thing till date including sending the laptop to the service
station (toshiba) to recover the data if any but they could not find any
at
all !
any ideas ?
I have not yet formatted the disk and NAV did not find any virus.
amit.

.

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