Re: upgrading video driver in XP

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance


"Jeff@xxxxxxxxx" wrote:

OK, I got her to print the popup message when it came up. It looks legit,
Here is what it said:
................................
Error Message: STOP 0x000000EA
Thread_stuck_in_device_driver
(Q293078)

You received this message because the video driver installed on your
computer caused Windows to stop unexpectedly. This type of error is referred
to as a "stop error". A stop error requires you to restart your computer.

Solution:
There are 2 options you can use to fix the problem. If the first option
does not work try the second.
Option 1: Install the most current device driver for your video card
Option 2: Manually decrease Hardware Acceleration for your video card.
................................

I elected to (at least temporarily) reduce her video Hardware Acceleration.
It was set at maximum and I reduced it one notch.

I now have A_Squared Free running a deep malware scan on her PC but suspect
I will find nothing other than cookies. She has Avast running as her AV.

Any other suggestions?

Jeff


Assuming that the computer has been running okay for some time, indicating
that it has the proper driver, and that your friend has not done anything to
modify the driver or change the settings, it might be that the video card is
failing. If you can't find a newer driver (I assume she doesn't have a
driver disk that came with the system?) you might consider replacing the
card, or adding an external card if she's using a built-in graphics adapter
on the mobo. As long as she doesn't need anything high-powered, a new card
can be had for well under $50.

John
.

Relevant Pages

  • Re: WHat does the error mean: The WMI Performance Adapter service
    ... That type of error is usually caused by a bad video card, ... likely need to swap out the monitor as well to be absolutely certain. ... Download the latest video driver for your card online, ...
    (microsoft.public.windowsxp.games)
  • Re: Silent Hill 3 - freezes at the very beginning
    ... The game isn't removing all configuration information when you uninstall it; ... The Video driver you're using isn't supported by the game. ... Updating video card drivers can solve most gaming issues. ...
    (microsoft.public.windowsxp.games)
  • Re: Age of Empires 2
    ... It seems that you should be able to play the game with your graphics unit, ... Updating video card drivers can solve most gaming issues. ... Download the latest video driver for your card online, ...
    (microsoft.public.windowsxp.games)
  • Re: DirectX trouble!!!!!!!
    ... | the video card memory in dxdiag! ... I recommend that you install DirectX 9.0b: ... Download the latest video driver for your card online, ...
    (microsoft.public.games.zone)
  • Re: directx plz plz help
    ... What type of video card do you have? ... Download the latest video driver for your card ... When Windows prompts you to install the video ...
    (microsoft.public.games)