Re: Downloading Won't Complete

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

The date and time was Wednesday, June 24, 2009 3:34:24 AM, and on a whim, marc pounded out on the keyboard:

Terry R. wrote:
The date and time was Tuesday, June 23, 2009 11:05:33 AM, and on a whim, marc pounded out on the keyboard:

Having just fired up my laptop after a 9 month rest and installed a batch of XP Pro SP3 Windows updates, I find that I can't download from IE or FF. The dls appear to start but just then just hang (tried from various sites with same result). Any ideas what the might be causing this?

Marc

Hi Marc,

In the Firefox group there was a report a few months back regarding some updates and internet connectivity. Are you able to access the internet, but just not the ability to download?

Internet connectivity ok, downloading was the only problem.

Check your firewall permissions, as you may have to remove and then add your browser again. Browser updates can cause firewall issues.

I get the same result with the firewall disabled.

Update: I just tried it now (after the problem occurred yesterday) and found that IE seems to work ok but FF still doesn't, so that's a start!

However, I updated FF yesterday (along with the firewall and AV + about 25 Windows patches) so I might try reinstalling FF when I have a bit of time to see if that fixes it.

Marc

Reinstalling FF rarely does any good. The problem might be in the FF profile. You could try creating a new profile and see if the issue exists. Or it could be an extension or add-on. Try starting FF in FF Safe Mode to see if you can download.

http://kb.mozillazine.org/Unable_to_save_or_download_files


Terry R.
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