Re: Standby issues

You're in Hell with Dell.
"PA Bear [MS MVP]" <PABearMVP@xxxxxxxxx> wrote in message
news:OOaHpWI7JHA.1372@xxxxxxxxxxxxxxxxxxxxxxx
I'd stick with Dell Support (under terms of your Warranty or Service
Contract) on this one, Norm.

Dell Community (peer-to-peer support, primarily) Forums
Notebook PCs > General Hardware
http://en.community.dell.com/forums/3518.aspx


nmh wrote:
Hi PA Bear,
Thanks for your questions which I shall try to answer.
Control Panel |.... what's selected here? <Standby> In fact, Standby is
selected for all 3 buttons.

Regarding "hot", when one puts his fingers on the underside, it is not
uncomfortable. I have had notebooks where the underside would almost burn
your fingers.

The room where I usually use the notebook is about 23 - 25 degrees C. or
75
degrees F. No airconditioning here - seldom needed in Vancouver.

Notebook bought around Feb. 1, 2009. Still quite clean. It is under
warranty
with Dell and I have talked to them a couple of times about this issue. A
real "tour de force" and sure takes valuable time. Hence, I'm trying the
MS
newsgroups which has sure been helpful with other software issues with
other
computers in the past.

Many thanks for your thoughts.

Norm.

"PA Bear [MS MVP]" wrote:

Control Panel | Power Options | Advanced | Power Buttons | When I close
the
lid... <=what's selected here?

...The fan continues and it gets relatively hot.

To be sure I don't have a very hot notebook...

If the fan keeps running and "it gets relatively hot," it sure sounds
like
the laptop's hot.

How hot is it now in the room/area where you usually use the laptop? Is
the
room/area air-conditioned? Have you ever use a can of compressed air to
blow the dust, etc., off the fan and other vents on the bottom of the
laptop?

How new is "relatively new"? Is the computer still under Warranty or
Service Contract? Have you asked Dell Support about this behavior or
posted
in the Dell Forums about it?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


nmh wrote:
I have a relatively new Dell notebook using XP Pro. For a while now, if
I
close the lid to get on with other work, the notebook doesn't always go
into
standby (or is it hibernation?). The fan continues and it gets
relatively
hot. When I open the lid, the "entry screen" is already there asking
for
my
p/w - in other words, it doesn't seem to have gone into standby at all.

So I clicked on standby which caused the screen to go black - as
expected.
However, it doesn't seem to have shut down. When I am ready to get it
back
to work, I have closed the lid and reopened after a few minutes, but no
action. I eventually have to shut it down by holding the on/off button
down. Then start it up in the usual fashion. Annoying and takes time.

In the power option, I changed the standby to 10 minutes and the
hibernation
to 15 minutes. But that didn't help.

To be sure I don't have a very hot notebook, I have gone to total shut
down
but in an airport, for example, that takes time which I don't always
have.

Any help would be most appreciated.

Thanks. Norm.



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