Re: Cannot delete Registry Key

Tech-Archive recommends: Fix windows errors by optimizing your registry

one method you can
use is to

delete the office program
folder from the disk.

then run a reg cleaner
like "eusing"

the cleaner will reconcile
every registry key to the
targets files on the disk.

so if there is no office folder
and files on the disk,

then any registry keys that
were targeting those files
will be 'invalid" and you can
simply delete them.

I am a bit surprised that the
microsoft engineers could
not help you with the issue
and it is unclear if their
suggestion "will" fix the
problem.

perhaps, it would be a good
time for them to make a
dedicated "uninstaller" which
can clean up a dirty registry
with orphaned office keys.
--
db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
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"share the nirvana" - dbZen

~~~~~~~~~~~~~~~~~~



"JimG" <jgainsley@xxxxxxxxxxxxx> wrote in message news:54004C76-D2FF-4EC3-98CA-9D600EBEF24B@xxxxxxxxxxxxxxxx
(Win XP Pro SP3, Office 2007) In trying to fix a problem with updates,
Microsoft support engineers have told me (to make a long story short) to
remove office
manually.

Part of their instructions is to export the two Office keys in HKLU
...\Software and HKCU ... \Software, and then delete them.

I was able to successfully export both keys and delete the HKCU key, but
when deleting the HKLU key I got the message to the effect, "Key not deleted
key, error in key". The problem is with the Actions\{long number} subkey.
I've tried setting all values to 0 or deleting them. Importing the deleting
the key again, and turning off the Office Engine service. Nothing helped and
I thought maybe someone here might have an answer, otherwise I'll probably
have to wait until Monday to get an answer from MS support. I notice that
Scanreg is no longer available. Is there another similar program for fixing
the XP Registry?

.

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