Re: Can not get past the welcome screen



"siamoose" wrote:

Hello Jose,
I am writing from work now. What I meant by reformatting is taking my
machine down to like the first day I had it. I've been wanting to do this
for quite awhile as I've had this machine for about 5+ years. If I can't get
to my machine to download my files and such, it will be a great loss. BUT I
have been reading about a "non ivasive" (I think it is called, I've been
reading about it on the net) reformatting that sounds like it does save your
files for you.

I don't know of a person that has a bootable CD, they kind of looked at me
today like "UH"? :)

I will keep asking and I am going to check to see how much it would cost to
take the HD in and see if they can pull the files out for me, then I can do a
format without losing my stuff.

Jose and all,
Thank you guys for trying to help a very leary, not savie computer person :)
Debbie

Debbie, "Boot Menu" is the choice that you want. Start the computer and
place a bootable CD in the drive. Restart the computer with the CD in the
drive and press whatever keys it takes to get to the "Boot Menu", select the
CD drive and press "Enter" The computer should now boot off of the disk. If
it goes back to Windows trying to load, it means the disk wasn't bootable
after all. Probably constructed wrong. To create the bootable disk, you must
first download a bootable image file of the program. These are the .iso files
that Elmo suggested. Use the "Burn Image to Disk" feature of Nero or similar
burning software. I like ISO Recorder for this. It's very easy to use; it
adds "Burn ISO Image" to the right-click menu. Simply place a blank disk in
the drive, right click on the downloaded .iso image, and select "Burn ISO
Image". A wizard then opens and follow the prompts. When the burn is done,
the drawer opens and you now have a bootable disk. I may also suggest
downloading the .iso for making a Knoppix (Google for it) boot disk. The
Knoppix disk will allow you to boot the computer and run off the disk. You
should be able to see all your data on the hard drive and to copy it off onto
an external USB hard drive, or even flash drives. Once your data is safe,
then you can use the restore partition to return your computer to "as
shipped" condition. Then you can copy your data back. Remember, this is like
starting from scratch. Make sure your data is safe before doing anything else.



"Jose" wrote:

On May 25, 11:34 pm, siamoose <siamo...@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote:
Tim,
I already have put both yours and what Jose suggested on 2 seperate CD's, I
can not get my computer to bootup with them. I have tried every option, F8,
F10 and Boot Menu. I really do appreciate what you and all have done to help
me, but I am just not that savi to do what you are telling me to do.

I can't even figure out how to execute/run the new file you just told me to
download. I am totally bummed out and tired :)

Tell me, is there a difference between "drag and drop onto a CD" then
"burn". I did the drag and drop to my CD. Don't know if that really matters
or not.

Off to eat, thanks for everything guys, I really do appreciate all you have
done.
Debbie

"Tim Med***" wrote:
Siamoose I have updated that file to include a utility to burn that iso
file. It will make it easier if you do not know how to burn iso's.
Re-download it againhttp://www.ms-mvp.org/

--
The Real Truthhttp://pcbutts1-therealtruth.blogspot.com/
*WARNING* Do NOT follow any advice given by the people listed below.
They do NOT have the expertise or knowledge to fix your issue. Do not waste
your time.
David H Lipman, Malke, PA Bear, Beauregard T. Shagnasty, Leythos.

"siamoose" <siamo...@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:3F73EC18-611E-477B-9F29-B109C8854583@xxxxxxxxxxxxxxxx
Ok guys, I'm willing to try anything!
Question: When it says

<<Boot the computer using the new bootdisk>> How do I do that?
Another instruction says

<<boot up the computer by loading DVD / CD Rom media first.>> That has me
lost also!

Thank you guys for helping me, I appreciate it a lot!

"Tim Med***" wrote:

Download my userinit fix from herehttp://www.ms-mvp.org/this file works
for SP2 and SP3 only. READ the enclosed instructions. If you have SP1 do
not
use this file. If you need any other version then email me using the link
at
the bottom of my webpage. Your issue is caused by a malware infestation.
Once fixed you will need to use my Remove-it software, it will remove
that
malware from your system. Choose yes for all options when prompted.
Download
it herehttp://www.ms-mvp.org/

--
The Real Truthhttp://pcbutts1-therealtruth.blogspot.com/
*WARNING* Do NOT follow any advice given by the people listed below.
They do NOT have the expertise or knowledge to fix your issue. Do not
waste
your time.
David H Lipman, Malke, PA Bear, Beauregard T. Shagnasty, Leythos.

"siamoose" <siamo...@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:FF19112E-2956-4F45-9109-C14F90120CED@xxxxxxxxxxxxxxxx
Tim and anyone else who might see this :)

So far this is what I have done:

Safe Mode, Safe Mode with Networking, Last Known Good Configuration
(your
most recent settings that worked)

None of these have helped. I get to the welcome screen where it says my
name, I click on my name, goes to my desktop, sits there for a few
minutes,
goes right back to the welcome screen, if I click on my name again, it
logs
me off.

Any suggestions guys? What does this mean, it shows up when the
computer
starts up? <F10_System Recovery>

Thank you!

"Tim Med***" wrote:

May I ask you what you mean by "reformatting" as most of us would take
it
as
reformatting and re-installing Windows?

If you were indeed going to do that anyway, may I suggest now is
the
time. When you re-install Windows the drive is reformatted before
installation.

You might try booting and pressing F8 as soon as the computer is
switched on to get to the boot menu. Then choose 'Safe mode with
networking. Download Malwarebytes either on your computer or on
another
and
copy it over on a pendrive. Run Malwarebytes (considered to be about
the
best anti-virus software available free).

If you meant something else, and you do not have any Windows
versions
on
disk to install, and you cannot boot into 'Safe mode' then I don't see
that
much can be done.

==

Cheers, Tim Med***, Peckham, London. :-)

"siamoose" <siamo...@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:7BD3344A-19E9-4CDF-9346-B6D088F74866@xxxxxxxxxxxxxxxx
I don't even know how to begin this! This morning I woke up to a
black
screen
on my monitor that had in big letters WARNING: You have a trojan
(and
it
said
another virus also but I can't remember its name). My McAfee was
not
allowing me to run it, so I uninstalled it, reinstalled it, it did a
quick
scan said everything was ok, but I still had the black warning on my
monitor.
It said for me to run spyware, so I did, I downloaded Spybot, ran it
and
it
did find a lot of items. After I ran it, all warnings on my monitor
went
away. I think I may have told it to do something with the registry
and
that
maybe my problem now. This is what happens:

1. I turn on the computer
2. It boots up to the welcome screen, where it shows my name (I did
have
my
husband on as another account user, I removed him from it when his
computer
was fixed).
3. I click on my name to go to my desktop
4. It goes to my desktop, my desktop is there but it just sits there
for a
few minutes
5. Then it goes back to the welcome screen
6. If I click on my name again at the welcome screen, my desktop
appears
just for a brief second, then goes back to the welcome screen and
says
it
is
logging me off.

Can you help? I must have really screwed up on something! I was
thinking
about just reformatting in a few weeks, but now I can't even do
that, I
can't
get past the welcome screen!

Thank you for any help and suggestions! PS: I do not have a CD to
reboot
with, none came with the computer, which is a HP.

Debbie

I do not know how what you downloaded is supposed to work, so I will
keep quiet about that.

How did you plan on "just reformatting in a few weeks" without a
bootable Windows XP CD? If you had one, we would be done
yesterday.

Do you have ANY bootable XP CD anywhere (like for the PC you are using
now) - it does not have to be one that came with this piece of
hardware. I have used a 5 year old XP Pro CD on a store bought laptop
just months old (not to reinstall, just to get it running). They
didn't get one with their purchase either.

Any XP CD that matches your OS will do, then it is easy to fix.

Jose


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