Re: Can not get past the welcome screen

Siamoose I have updated that file to include a utility to burn that iso file. It will make it easier if you do not know how to burn iso's. Re-download it again http://www.ms-mvp.org/


--
The Real Truth http://pcbutts1-therealtruth.blogspot.com/
*WARNING* Do NOT follow any advice given by the people listed below.
They do NOT have the expertise or knowledge to fix your issue. Do not waste your time.
David H Lipman, Malke, PA Bear, Beauregard T. Shagnasty, Leythos.




"siamoose" <siamoose@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:3F73EC18-611E-477B-9F29-B109C8854583@xxxxxxxxxxxxxxxx
Ok guys, I'm willing to try anything!
Question: When it says

<<Boot the computer using the new bootdisk>> How do I do that?
Another instruction says

<<boot up the computer by loading DVD / CD Rom media first.>> That has me
lost also!

Thank you guys for helping me, I appreciate it a lot!

"Tim Med***" wrote:

Download my userinit fix from here http://www.ms-mvp.org/ this file works
for SP2 and SP3 only. READ the enclosed instructions. If you have SP1 do not
use this file. If you need any other version then email me using the link at
the bottom of my webpage. Your issue is caused by a malware infestation.
Once fixed you will need to use my Remove-it software, it will remove that
malware from your system. Choose yes for all options when prompted. Download
it here http://www.ms-mvp.org/


--
The Real Truth http://pcbutts1-therealtruth.blogspot.com/
*WARNING* Do NOT follow any advice given by the people listed below.
They do NOT have the expertise or knowledge to fix your issue. Do not waste
your time.
David H Lipman, Malke, PA Bear, Beauregard T. Shagnasty, Leythos.




"siamoose" <siamoose@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:FF19112E-2956-4F45-9109-C14F90120CED@xxxxxxxxxxxxxxxx
> Tim and anyone else who might see this :)
>
> So far this is what I have done:
>
> Safe Mode, Safe Mode with Networking, Last Known Good Configuration > (your
> most recent settings that worked)
>
> None of these have helped. I get to the welcome screen where it says my
> name, I click on my name, goes to my desktop, sits there for a few
> minutes,
> goes right back to the welcome screen, if I click on my name again, it
> logs
> me off.
>
> Any suggestions guys? What does this mean, it shows up when the > computer
> starts up? <F10_System Recovery>
>
> Thank you!
>
> "Tim Med***" wrote:
>
>> May I ask you what you mean by "reformatting" as most of us would take >> it
>> as
>> reformatting and re-installing Windows?
>>
>> If you were indeed going to do that anyway, may I suggest now is >> the
>> time. When you re-install Windows the drive is reformatted before
>> installation.
>>
>> You might try booting and pressing F8 as soon as the computer is
>> switched on to get to the boot menu. Then choose 'Safe mode with
>> networking. Download Malwarebytes either on your computer or on >> another
>> and
>> copy it over on a pendrive. Run Malwarebytes (considered to be about >> the
>> best anti-virus software available free).
>>
>> If you meant something else, and you do not have any Windows >> versions
>> on
>> disk to install, and you cannot boot into 'Safe mode' then I don't see
>> that
>> much can be done.
>>
>> ==
>>
>>
>>
>> Cheers, Tim Med***, Peckham, London. :-)
>>
>>
>> "siamoose" <siamoose@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:7BD3344A-19E9-4CDF-9346-B6D088F74866@xxxxxxxxxxxxxxxx
>> >I don't even know how to begin this! This morning I woke up to a >> >black
>> >screen
>> > on my monitor that had in big letters WARNING: You have a trojan >> > (and
>> > it
>> > said
>> > another virus also but I can't remember its name). My McAfee was >> > not
>> > allowing me to run it, so I uninstalled it, reinstalled it, it did a
>> > quick
>> > scan said everything was ok, but I still had the black warning on my
>> > monitor.
>> > It said for me to run spyware, so I did, I downloaded Spybot, ran it
>> > and
>> > it
>> > did find a lot of items. After I ran it, all warnings on my monitor
>> > went
>> > away. I think I may have told it to do something with the registry >> > and
>> > that
>> > maybe my problem now. This is what happens:
>> >
>> > 1. I turn on the computer
>> > 2. It boots up to the welcome screen, where it shows my name (I did
>> > have
>> > my
>> > husband on as another account user, I removed him from it when his
>> > computer
>> > was fixed).
>> > 3. I click on my name to go to my desktop
>> > 4. It goes to my desktop, my desktop is there but it just sits there
>> > for a
>> > few minutes
>> > 5. Then it goes back to the welcome screen
>> > 6. If I click on my name again at the welcome screen, my desktop
>> > appears
>> > just for a brief second, then goes back to the welcome screen and >> > says
>> > it
>> > is
>> > logging me off.
>> >
>> > Can you help? I must have really screwed up on something! I was
>> > thinking
>> > about just reformatting in a few weeks, but now I can't even do >> > that, I
>> > can't
>> > get past the welcome screen!
>> >
>> > Thank you for any help and suggestions! PS: I do not have a CD to
>> > reboot
>> > with, none came with the computer, which is a HP.
>> >
>> > Debbie
>>
>>
>>



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