Re: Can not get past the welcome screen

Ok guys, I'm willing to try anything!
Question: When it says

<<Boot the computer using the new bootdisk>> How do I do that?
Another instruction says

<<boot up the computer by loading DVD / CD Rom media first.>> That has me
lost also!

Thank you guys for helping me, I appreciate it a lot!

"Tim Med***" wrote:

Download my userinit fix from here http://www.ms-mvp.org/ this file works
for SP2 and SP3 only. READ the enclosed instructions. If you have SP1 do not
use this file. If you need any other version then email me using the link at
the bottom of my webpage. Your issue is caused by a malware infestation.
Once fixed you will need to use my Remove-it software, it will remove that
malware from your system. Choose yes for all options when prompted. Download
it here http://www.ms-mvp.org/


--
The Real Truth http://pcbutts1-therealtruth.blogspot.com/
*WARNING* Do NOT follow any advice given by the people listed below.
They do NOT have the expertise or knowledge to fix your issue. Do not waste
your time.
David H Lipman, Malke, PA Bear, Beauregard T. Shagnasty, Leythos.




"siamoose" <siamoose@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:FF19112E-2956-4F45-9109-C14F90120CED@xxxxxxxxxxxxxxxx
Tim and anyone else who might see this :)

So far this is what I have done:

Safe Mode, Safe Mode with Networking, Last Known Good Configuration (your
most recent settings that worked)

None of these have helped. I get to the welcome screen where it says my
name, I click on my name, goes to my desktop, sits there for a few
minutes,
goes right back to the welcome screen, if I click on my name again, it
logs
me off.

Any suggestions guys? What does this mean, it shows up when the computer
starts up? <F10_System Recovery>

Thank you!

"Tim Med***" wrote:

May I ask you what you mean by "reformatting" as most of us would take it
as
reformatting and re-installing Windows?

If you were indeed going to do that anyway, may I suggest now is the
time. When you re-install Windows the drive is reformatted before
installation.

You might try booting and pressing F8 as soon as the computer is
switched on to get to the boot menu. Then choose 'Safe mode with
networking. Download Malwarebytes either on your computer or on another
and
copy it over on a pendrive. Run Malwarebytes (considered to be about the
best anti-virus software available free).

If you meant something else, and you do not have any Windows versions
on
disk to install, and you cannot boot into 'Safe mode' then I don't see
that
much can be done.

==



Cheers, Tim Med***, Peckham, London. :-)


"siamoose" <siamoose@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:7BD3344A-19E9-4CDF-9346-B6D088F74866@xxxxxxxxxxxxxxxx
I don't even know how to begin this! This morning I woke up to a black
screen
on my monitor that had in big letters WARNING: You have a trojan (and
it
said
another virus also but I can't remember its name). My McAfee was not
allowing me to run it, so I uninstalled it, reinstalled it, it did a
quick
scan said everything was ok, but I still had the black warning on my
monitor.
It said for me to run spyware, so I did, I downloaded Spybot, ran it
and
it
did find a lot of items. After I ran it, all warnings on my monitor
went
away. I think I may have told it to do something with the registry and
that
maybe my problem now. This is what happens:

1. I turn on the computer
2. It boots up to the welcome screen, where it shows my name (I did
have
my
husband on as another account user, I removed him from it when his
computer
was fixed).
3. I click on my name to go to my desktop
4. It goes to my desktop, my desktop is there but it just sits there
for a
few minutes
5. Then it goes back to the welcome screen
6. If I click on my name again at the welcome screen, my desktop
appears
just for a brief second, then goes back to the welcome screen and says
it
is
logging me off.

Can you help? I must have really screwed up on something! I was
thinking
about just reformatting in a few weeks, but now I can't even do that, I
can't
get past the welcome screen!

Thank you for any help and suggestions! PS: I do not have a CD to
reboot
with, none came with the computer, which is a HP.

Debbie





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