Re: XP Pro: Following MS updates, now unable to open Regedit or Command

@malke: cf. http://groups.google.com/group/microsoft.public.outlookexpress.general/browse_frm/thread/35cc50fd67c61814/780bd8561379794b

Better yet, read the thread in your newsreader as all posts were HTML.

Subject: XP Pro Microsoft Updates reverting messages folder back to default
NGs: OE General; OE6
--
~Robear

Malke wrote:
atandhmb wrote:

Start\run\regedit just removes all the icons on the desktop for a few
seconds and they then re-appear. Any help appreciated.

This is very unlikely to have been caused by a Windows Update. It sounds
much more likely that your computer is infected. Be sure it's not:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

However, if you're really convinced that the computer is clean and that a
Windows Update caused this, go to Add/Remove Programs, click the show all
updates box at the top, and uninstall the update(s) that you think caused
this. Don't forget to reboot. If uninstalling the update(s) solves the
issue, install them back one at a time testing after each. If you can
pinpoint the culprit, contact Microsoft for free help with this update.

Start a free Windows Update support incident request -
https://support.microsoft.com/oas/default.aspx?gprid=6527
Support for Windows Update - http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is
related to a Security Update and cite the update's KB number (e.g.,
KB958644).

Malke

.

Relevant Pages

  • Re: Updates could not be installed
    ... Customers in the U.S. and Canada can receive technical support from Microsoft Product Support Services at 1-866-PCSAFETY. ... First install the newly released 'standalone' version of Windows Update ...
    (microsoft.public.windowsupdate)
  • Re: Windows Update will NOT update itself or install anything
    ... I know that the error message is related to Microsoft Office 2003. ... Windows Vista Help: Windows Update error 80070643: ... Support for Windows Update: ... If your problem relates to a Cumulative Security Update for IE, ...
    (microsoft.public.windowsupdate)
  • Re: I thought Microsoft might know better than I do which of their updates might have done this?
    ... If you /clearly/ state that a specific update has caused problems and don't ask any other questions, you /should/ receive No Charge support for the issue. ... Thank you for contacting Microsoft Windows Update Support. ... Please understand we are unable to resolve this system related issue ...
    (microsoft.public.windowsupdate)
  • Re: Windows update : Error number: 0x80070002
    ... another one here when i try 'Microsoft Update' ... message when you use the Windows Update Web site or Microsoft Update Web ... Support for Windows Update: ... support for security updates is available ...
    (microsoft.public.windowsupdate)
  • Re: Software Distribution Service 3
    ... Microsoft Windows Malicious Software Removal Tool Finished On Tue Sep 09 ... As I am unable to restore prior to the checkpoint before this Windows Update was applied I do not know how to get round this. ... The support tech will need to know which updates were installed to be able to help you. ... support for security updates is available through ...
    (microsoft.public.windowsupdate)
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