Re: Booting and system restore problem.

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Bijay Muduli wrote:

My PC with windows Xp SP2 was infected by trojan.dropper virus.

To remove the virus, as advised in symantec website, I disbaled system
restore and opted for safe boot in mosonfig.

Since then I am unable to boot or system restore.

I am unable to start in the safe mode also even if I select. The PC
automatically restarts after whatever option I choose.

Pl help.

I donot want to loose any data by formatting.

1. Retrieve the data you neglected to back up. This can be done by booting
with a rescue CD such as a Bart's PE or a Linux Live CD (I prefer Knoppix)
and copying the data to an external hard drive. You can also pull the
drive, attach it to another machine, and copy the data off that way. When
this is over, create and implement a backup strategy because Stuff Happens.

2. Once the data is safe - if you are sure the computer is really clean (and
I'm frankly doubtful), you can try a Repair Install. If the Repair Install
works and you are able to get into Windows, do a thorough scan for viruses
and malware per the link below.

If the Repair Install doesn't work, then I'm sorry but you will need to do a
Clean Install (or restore your computer to factory condition depending on
what kind of computer you have).

http://www.elephantboycomputers.com/page2.html#Removing_Malware

http://www.michaelstevenstech.com/XPrepairinstall.htm - Repair Install
How-To

http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To
http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - What
you will need on-hand

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

.

Relevant Pages

  • Re: Booting and system restore problem.
    ... A Windows PE CD built by Microsoft is a safe option then using the Linux kernal options you provided. ... Since then I am unable to boot or system restore. ... you can try a Repair Install. ... Clean Install (or restore your computer to factory condition depending on ...
    (microsoft.public.windowsxp.general)
  • Re: msacm32.dll missing or corrupt also cfgmgr32.dll
    ... Not sure if rapid restore corrupts the XP System Restore option but give it ... type sfc /scannow in the run box and press enter. ... If the above fails to resolve the issue, try a repair install as follows: ... Assuming your system is set to boot from the CD-ROM drive, ...
    (microsoft.public.windowsxp.configuration_manage)
  • Re: Malicious Software Removal Tool
    ... "infected" Restore Points found during these scans? ... this second Repair Install experience differed ... WinXP SP2 installed in order to be able to install SP3. ... I have a second T60 configured in almost the same way as my ...
    (microsoft.public.windowsupdate)
  • Re: sfc says I have wrong disk?!
    ... If SFC doesn't work and you can't repair it, and System Restore also doesn't ... Windows XP Repair Install, including screenshots, go to: ... >> SourcePath ...
    (microsoft.public.windowsxp.general)
  • Re: checkdisk Problem?
    ... I think theres a corruption in the registry probably caused by a virus. ... Would it be wise after a backup to use a router in future giving me NAT which would hide my ip address? ... Back up your data and do a Repair Install. ... The most important part of staying safe is practicing "Safe Hex". ...
    (microsoft.public.windowsxp.general)