Re: Win OS reinstall vs. destructive "restore" to factory condition

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



"Destructive Restore" is a term used by OEMs (HP, Compaq, etc) to designate
a reinstallation of the OS and applications - all data and applications
created and/or installed after purchase of the computer are
"removed/deleted/destroyed" - hence the tern "destructive Restore".

Fornmatting a drive deletes everything on that drive and the OS installation
is referred to as a "Clean" install - and all data must be backed up/saved
to another HD or removeable media. Otherwise to preserve data and
applications the OS installation must be an "Upgrade".

Both options (clean or upgrade) (in adddition to repair options) are
available when running XP CD setup on a computer currently having the OS
installed.



<rsl18@xxxxxxxxxxxxx> wrote in message
news:unaQOCMsJHA.2376@xxxxxxxxxxxxxxxxxxxxxxx
About one year ago, I got messages that indicated that my XP SP2 OS was
corrupted, and it would not run. I purchased telephone support from
Microsoft, and the man tried to walk me through a reinstallation with a
Win XP installation CD. I wanted very much to preserve all my apps. I had
been backing up pretty regularly to an external USB hard drive, so my
"data" files were not a serious problem. For some reason that I cannot
remember, the attempted reinstallation which would have preserved my apps
did not work. The telephone guy seemed as if he were closely following a
script. When a destructive reinstallation couldn't be made to happen, he
had me reformat the boot hard drive, and the installation of Win XP Pro
from the CD proceeded. I had to download and install a large number of
device drivers from Dell, which was tedious. And of course had to find
all my app installation CDs and reinstall them. The whole experience was
somewhat distressful.

If a user has a Win XP Pro installation CD, what are the circumstances
which prevent a reinstallation of the OS in a way that preserves apps and
device drivers?

Last month a member of my family, living 500 miles from me, found that her
Win XP froze in booting, and she took the machine to a computer store.
They copied most, but not all, of her data files from her hard drive, then
reformatted the drive and installed Win XP. In what ways and in what
circumstances could the loss of her apps been avoided?



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