Re: Command prompt is displayed briefly, then disappears

Tech-Archive recommends: Fix windows errors by optimizing your registry

Are you clicking on a shortcut or the actual file?
"BruceM" <bamoob@xxxxxxxxxxxxxxxx> wrote in message
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We have an IT person, not a department, and that person is stretched quite
thin. Aside from that, their main task is maintaining the network. If
the decision is to wipe the disk clean and reinstall I will most likely be
the person who does that. If I can find out something that may help I
will pass it along, because one way or the other I am the person who is
most likely to be working on this.

"Pegasus" <news@xxxxxxxxxxxxx> wrote in message
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"BruceM" <bamoob@xxxxxxxxxxxxxxxx> wrote in message
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"Pegasus" <news@xxxxxxxxxxxxx> wrote in message
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"BruceM" <bamoob@xxxxxxxxxxxxxxxx> wrote in message
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Windows XP Pro SP3. I am logged on to the machine as an
Administrator. The problems I describe below were not problems until
recently. I have installed Firefox and Thunderbird recently, but have
made no other changes I can think of. Firefox is now my default
browser, but I did not use Thunderbird, and just now uninstalled it.

The command prompt, including ipconfig, cannot be made to appear, or
appears for at most a couple of seconds. Any of the following cause
the Windows task bar to blank out for a few seconds, as if I had used
the Task manager to shut down the explorer.exe process, except that
the task bar returns:
Start >> Run >> cmd
Start >> Run >> cmd.exe
Start >> Programs >> Accessories >> Command Prompt
Locating cmd.exe in Windows\System32, and attempting to start it from
there

In all cases it is the same whether I use Enter, click the OK button
at Start >> Run, use the right click menu, or any other options I can
think of.

When I go to Start >> Run and type ipconfig or ipconfig.exe and press
Enter or click OK, I see a command prompt window for a few seconds at
most (usually just a fraction of a second). Same thing when I try to
run ipconfig.exe directly from System32.

For both cmd.exe and ipconfig.exe I have tried this syntax in the Run
window:
%SystemRoot%\System32\cmd.exe

I have searched for quite a while, but am now out of options.

I suspect that you fell victim to one of the many infamous "registry
cleaner". Most don't do anything useful at all; some will cause serious
damage to your machine.

I would attempt a System Restore to put Windows back to a point before
you installed the "cleaner". If System Restore no longer works then a
manual System Restore might fix the problem - see here:
http://support.microsoft.com/kb/307545.
I tend to doubt the registry cleaner was the problem. As I have stated,
I ran the registry cleaner. It found all sorts of "errors", then tried
to get me to pay them. I did not, being suspicious of a product that
misrepresents itself as free. Also, I questioned that there were so
many errors in a system that had been generally OK. I did not actually
have the registry cleaner do anything beyond the scan.

Since the problem occurred IT has worked on the computer. Among the
things they did were to install a newer version of the antivirus
program, and the Malwarebytes program. Will a SR undo these changes?
BTW, I chose a restore option at the safe mode screen (restore to the
last good configuration, or something like that), to no effect, before
IT started working on it.BTW, I was curious as to whether cmd.exe is in
the registry anywhere, so I attempt to run regedit, but that doesn't
work either. Same symptoms as with cmd.exe (task bar disappears for a
few seconds), then comes back, but nothing opens).


You must let your IT Department resolve the issue. It's no good having
two completely independent cooks stir the same broth.




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