Re: Computer Infected:
- From: Navyguy <magineeer@xxxxxxxxxxx>
- Date: Mon, 16 Feb 2009 10:42:44 -0800 (PST)
On Feb 15, 8:22 am, "PA Bear [MS MVP]" <PABear...@xxxxxxxxx> wrote:
...would
reinstalling the OS correct this or perhaps using the Recovery disk
install with repair option?
A format & reinstall would take care of it, yes, but a Repair Install would
not.
Some notes:
=> Reinstalling will leave you with the equivalent of a "new computer" so
you'll need to take care of everything here again:
5 steps to help protect your new computer before you go onlinehttp://www.microsoft.com/protect/computer/advanced/xppc.mspx
=> If a Norton or McAfee free-trial came with the machine when you bought
it, the free-trial will be reinstalled, too, but it will NOT be valid!
Before installing a replacement anti-virus app (see below), you'll need to
uninstall the free-trial via Add/Remove Programs AND THEN run the
appropriate removal tool:
Norton Removal Toolhttp://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/200503310816...
McAfee Consumer Products Removal Tool three-step fix
[Do Steps #1 & #2 only]http://service.mcafee.com/FAQDocument.aspx?id=TS100507
=> You've had AVG Free installed yet you ended up with an infection. I
would not recommend relying on it after your reinstall Windows. I can
recommend NOD32 or Kaspersky (not the suites); If cost is a factor, I'd
recommend Avira AntiVir (free).
Good luck!
Protect Your PC!http://www.microsoft.com/athome/security/computer/default..mspx
Steps To Help Prevent Spywarehttp://www.microsoft.com/protect/computer/spyware/prevent.mspx
Steps to Help Prevent Computer Wormshttp://www.microsoft.com/protect/computer/viruses/worms/prevent.mspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Adminhttp://aumha.net
DTS-Lhttp://dts-l.net/
Navyguy wrote:
It does seem like a mouthfull but I think I can handle it in the steps
as you outlined, and everyone has offered similar but separate advice
which I do appreaciate, but let me ask this if I may, would
reinstalling the OS correct this or perhaps using the Recovery disk
install with repair option? I want to thank everyone for being so
helpful with their suggestions, I appreciate it.
1. See if you can download/run the MSRT
manually:http://www.microsoft.com/security/malwareremove/default.mspx
2. Run this online scan (in safe mode w/networking, if need
be):http://onecare.live.com/site/en-us/center/howsafe.htm
3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum.
Checking for/Help with
Hijackwarehttp://aumha.net/viewtopic.php?f=30&t=4075http://mvps.org/winhelp2002...
http://inetexplorer.mvps.org/tshoot.htmlhttp://www.mvps.org/sramesh2k....
**Seek expert assistance
inhttp://spywarehammer.com/simplemachinesforum/index.php?board=10.0,htt...,
or other appropriate forums.**
If the procedures look too complex - and there is no shame in admitting
this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
Navyguy wrote:
I have a Dell Dimension 8200 with XP SP3, with DSL connection. I have
Windows Firewall, AVG, Spyware Blaster and Hive Cleanup. Recently it
became infected with a Trojan Horse virus:
Trojan horse Downloader.Generic8.TVN
It was under Local Settings\Temp Internet Files
Content.IE5\PWT3Az83\getfile-081220-aps(1).gif
I was able to delete it successfully but as I understand, it still
resides in my computer on another program. In addition to this, with
the aid of remote assistance I was told that my MFT was corrupted. My
question is this, is there some way of tracking down the host program
with the virus and deleting it? Also is there a way that I can tell
for myself if my MFT is actually corupted? If not, what are your
recommendations?
Thanks,
Robert- Hide quoted text -
- Show quoted text -- Hide quoted text -
- Show quoted text -
I apologize to everyone for posting the text, I didn't realize that I
shouldn't do this.
Robert
.
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