Techies Stumped - Email text color

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

New computers installed in the office ... Windows XP Professional ... WORD is
the email editor.

In typing a Word document, I can change the text color to red (or green or
whatever) to make it stand out. (This is TEXT color change ... not "paint")

However, I can't change the text color when I type an email message. I can
bold, italic, underline, paint, etc. but when I highlight a word with my
mouse and click the color button, the color doesn't change.

Any ideas are welcome.
.

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