Re: CtHelper.exe CPU=99%
- From: "Gerry" <gerry@xxxxxxxxxx>
- Date: Mon, 2 Feb 2009 22:19:41 -0000
Richard
I think we have done this problem to death and the problem seems to be
fixed. One last observation. If the original Gateway Restoration CD
contains the file that would be conclusive that it is not malware.
--
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Richard In Va. wrote:
Not much information Gerry,
The Version tab shows...
Description: icsflash.sys
Copyright: 1999 Insyde Software
Version: 2.0.0.2
(everything else is blank)
via google, here is a link to their website...
http://www.insydesw.com/
Thanks again!!
++++++++++++
"Gerry" <gerry@xxxxxxxxxx> wrote in message
news:O3wp%23PWhJHA.5000@xxxxxxxxxxxxxxxxxxxxxxx
Richard
Glad you seem to have sorted your problem. In Windows Explorer you
could right click on iscflash.sys
and select Properties. You can then see what is said there about the
source of the file.
--
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Richard In Va. wrote:
Hello Gerry,
I've run both Spybot S&D and Malwarebytes and neither found any
threats. Per your concern, I did a system search for "iscflash" and
found one file... C:\Program Files\Gateway\SRCD\iscflash.sys
Googling for "iscflash" I found this link that applied to my
situation and made sense.
http://www.wilderssecurity.com/showthread.php?t=38021
Looks like "iscflash" is a part of the Gateway Restore facility.
So I assume I'm now clear of my dilemma...
Thanks for the good help!
Richard in Va.
+++++++++++
"Richard in Va." <re@xxxxxxxxxxx> wrote in message
news:OIbDp97gJHA.3728@xxxxxxxxxxxxxxxxxxxxxxx
Thanks Gerry,
Spybot S & D + Malwarebytes, your right, maybe I should.... the
boss will be taking this PC home to his wife.
Thanks Again!
Richard in Va.
+++++++++++
"Gerry" <gerry@xxxxxxxxxx> wrote in message
news:%23DpERFzgJHA.5244@xxxxxxxxxxxxxxxxxxxxxxx
Richard
To be safe I would still do a further check for malware.
I suggest you download and run Spybot S & D (freeware version).
There is a freeware version buried in this link:
http://www.safer-networking.org/en/spybotsd/index.html
Malwarebytes' Anti-Malware
1.32 -freeware (if you upgrade you pay).
http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
Run Malwarebytes' in safe mode and turn off your current
anti-virus before you do to avoid a conflict. Disregard the
invitation on the web site regarding the Registry Optimiser -a
Registry Optimiser is not a helpful utility.
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Richard In Va. wrote:
Resolution-
I looked again thru the CD's that came with the PC and found a
SoundBlaster CD with the Gateway name on it. So I removed all
installed SoundBlaster and audio drivers and the card itself as
beamish recommended, Booted and all seemed to be well, the
CtHelper.exe process was now gone.
Ran AVG Free ver 8.0 and it found no threats. The PC had only
been to 2 websites, msn.com and windows update.
Reinstalled the audio card and the driver from the Gateway
provided CD. Did not install all the other goodies... just the
driver. Everything (for now) seems to be much more better!
Thanks for all the help and good ideas!
Richard in Va.
+++++++++++
"Richard In Va." <Reply-none@xxxxxxx> wrote in message
news:utytBwtgJHA.2384@xxxxxxxxxxxxxxxxxxxxxxx
Thanks!... I've read everyone's replies and will try some
combination thereof this morning. Will post back what I find
and the results. But I'm still listening if others have ideas
too! Be back soon,
Richard in Va.
+++++++++++
"Richard In Va." <Reply-none@xxxxxxx> wrote in message
news:uW3UupjgJHA.1172@xxxxxxxxxxxxxxxxxxxxxxx
Maybe a bit off-topic but... I have a problem with
CtHelper.exe, maybe someone can help?
I have a windows process, C:\WINDOWS\system32\CtHelper.exe that
is utilizing 99% of CPU as noted by Windows Task Manager. The
process hangs at every shutdown and I have to abort the process
to fully shut down. I understand this process is a part of
SoundBlaster
Audio software.
A few details... I'm rebuilding an older 2002 PC, WinXP-Home
Intel P4, by replacing the hard drive and re-installing using
the OEM restore CD's. Used the OEM restore CD to install all
drivers as well. Updated via windows update to SP2 then SP3
then the newer
updates. Noticed in the updates optional software a few
driver/software updates, namely for the soundblaster card
installed. Installed the soundblaster software update and
that's when (I think) I picked up CtHelper and it's problem.
This all occurred yesterday. Today I looked thru the OEM
software CD's and installed Roxio CD
Creator 5 Basic. At reboot, I noticed Roxio had a problem
opening the "Project Selection" window but the individual
components seemed to open fine. Opened Windows Task Manager and
noticed
the process CtHelper using
98-99% of CPU. So I shut down the process and accepted the
warning. As soon as the process closed, the CD Creator
"Project Selection" window opened up. Anyone got any ideas
here? Don't know if I really need the CtHelper
process and maybe I should remove the process for good if
someone can tell me how (other than unchecking it in
msconfig). Maybe I can un-install everything soundblaster and
re-install from the OEM driver CD and forget about the update
located at windows
update? Any advice would be appreciated... even if a bit
"off-topic"...
Richard in Va.
+++++++++++
.
- References:
- Re: CtHelper.exe CPU=99%
- From: Richard In Va.
- Re: CtHelper.exe CPU=99%
- From: Gerry
- Re: CtHelper.exe CPU=99%
- From: Richard In Va.
- Re: CtHelper.exe CPU=99%
- Prev by Date: Re: Email attachments winmail.dat
- Next by Date: Change icon for an associated file type
- Previous by thread: Re: CtHelper.exe CPU=99%
- Next by thread: Error message
- Index(es):
Relevant Pages
|
