Re: CtHelper.exe CPU=99%
- From: "Richard In Va." <Reply-none@xxxxxxx>
- Date: Mon, 2 Feb 2009 14:22:09 -0500
Not much information Gerry,
The Version tab shows...
Description: icsflash.sys
Copyright: 1999 Insyde Software
Version: 2.0.0.2
(everything else is blank)
via google, here is a link to their website...
http://www.insydesw.com/
Thanks again!!
++++++++++++
"Gerry" <gerry@xxxxxxxxxx> wrote in message
news:O3wp%23PWhJHA.5000@xxxxxxxxxxxxxxxxxxxxxxx
Richard
Glad you seem to have sorted your problem. In Windows Explorer you could
right click on iscflash.sys
and select Properties. You can then see what is said there about the
source of the file.
--
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Richard In Va. wrote:
Hello Gerry,
I've run both Spybot S&D and Malwarebytes and neither found any
threats. Per your concern, I did a system search for "iscflash" and
found one file... C:\Program Files\Gateway\SRCD\iscflash.sys
Googling for "iscflash" I found this link that applied to my
situation and made sense.
http://www.wilderssecurity.com/showthread.php?t=38021
Looks like "iscflash" is a part of the Gateway Restore facility.
So I assume I'm now clear of my dilemma...
Thanks for the good help!
Richard in Va.
+++++++++++
"Richard in Va." <re@xxxxxxxxxxx> wrote in message
news:OIbDp97gJHA.3728@xxxxxxxxxxxxxxxxxxxxxxx
Thanks Gerry,
Spybot S & D + Malwarebytes, your right, maybe I should.... the boss
will be taking this PC home to his wife.
Thanks Again!
Richard in Va.
+++++++++++
"Gerry" <gerry@xxxxxxxxxx> wrote in message
news:%23DpERFzgJHA.5244@xxxxxxxxxxxxxxxxxxxxxxx
Richard
To be safe I would still do a further check for malware.
I suggest you download and run Spybot S & D (freeware version). There
is a freeware version buried in this link:
http://www.safer-networking.org/en/spybotsd/index.html
Malwarebytes' Anti-Malware
1.32 -freeware (if you upgrade you pay).
http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
Run Malwarebytes' in safe mode and turn off your current anti-virus
before you do to avoid a conflict. Disregard the invitation on the
web site regarding the Registry Optimiser -a Registry Optimiser is
not a helpful utility.
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Richard In Va. wrote:
Resolution-
I looked again thru the CD's that came with the PC and found a
SoundBlaster CD with the Gateway name on it. So I removed all
installed SoundBlaster and audio drivers and the card itself as
beamish recommended, Booted and all seemed to be well, the
CtHelper.exe process was now gone.
Ran AVG Free ver 8.0 and it found no threats. The PC had only been
to 2 websites, msn.com and windows update.
Reinstalled the audio card and the driver from the Gateway provided
CD. Did not install all the other goodies... just the driver.
Everything (for now) seems to be much more better!
Thanks for all the help and good ideas!
Richard in Va.
+++++++++++
"Richard In Va." <Reply-none@xxxxxxx> wrote in message
news:utytBwtgJHA.2384@xxxxxxxxxxxxxxxxxxxxxxx
Thanks!... I've read everyone's replies and will try some
combination thereof this morning. Will post back what I find and
the results. But I'm still listening if others have ideas too!
Be back soon,
Richard in Va.
+++++++++++
"Richard In Va." <Reply-none@xxxxxxx> wrote in message
news:uW3UupjgJHA.1172@xxxxxxxxxxxxxxxxxxxxxxx
Maybe a bit off-topic but... I have a problem with CtHelper.exe,
maybe someone can help?
I have a windows process, C:\WINDOWS\system32\CtHelper.exe that
is utilizing 99% of CPU as noted by Windows Task Manager. The
process hangs at every shutdown and I have to abort the process
to fully shut down. I understand this process is a part of
SoundBlaster
Audio software.
A few details... I'm rebuilding an older 2002 PC, WinXP-Home
Intel P4, by replacing the hard drive and re-installing using
the OEM restore CD's. Used the OEM restore CD to install all
drivers as well. Updated via windows update to SP2 then SP3 then the
newer
updates. Noticed in the updates optional software a few
driver/software updates, namely for the soundblaster card
installed. Installed the soundblaster software update and that's
when (I think) I picked up CtHelper and it's problem. This all
occurred yesterday. Today I looked thru the OEM software CD's and
installed Roxio CD
Creator 5 Basic. At reboot, I noticed Roxio had a problem opening
the "Project Selection" window but the individual components
seemed to open fine. Opened Windows Task Manager and noticed the
process CtHelper using
98-99% of CPU. So I shut down the process and accepted the
warning. As soon as the process closed, the CD Creator "Project
Selection" window opened up. Anyone got any ideas here? Don't
know if I really need the CtHelper
process and maybe I should remove the process for good if someone
can tell me how (other than unchecking it in msconfig). Maybe I
can un-install everything soundblaster and re-install from the
OEM driver CD and forget about the update located at windows update?
Any advice would be appreciated... even if a bit "off-topic"...
Richard in Va.
+++++++++++
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